Office Administrator (Part Time)

Office Administrator (Part Time) Woonsocket, RI Job Details Seasonal $18 an hour 5 days ago Qualifications Record keeping Computer operation Customer communication Financial transaction processing Computer literacy Administrative experience Data entry Organizational skills Clerical experience Productivity software Cross-functional collaboration Escalation handling Communication skills Entry level Office experience

Full Job Description Position Summary:

We're looking for a dependable, customer-focused Office Administrator to support our local office. This is a part-time, primarily in-person customer service role focused on assisting walk-in customers, handling inquiries, and supporting day-to-day operations.

Key Responsibilities:

Serve as the primary point of contact for walk-in customers Maintain accurate customer records and notes Process payments, billing questions, and account updates Support propane delivery requests and basic scheduling coordination Handle customer concerns including out-of-gas situations, billing disputes, and service delays with professionalism and urgency Work with internal teams to help resolve customer issues Support a strong safety culture by following company guidelines, recognizing potential propane safety concerns, and ensuring urgent issues are escalated promptly Perform other general office tasks (mail, etc.)

Qualifications:

Prior customer service or office experience preferred Strong communication and organizational skills Comfortable handling customer concerns with professionalism Basic computer skills (Microsoft Office, data entry)

Key Competencies:

Customer-first mindset with a sense of urgency Strong coordination and communication skills Ability to stay calm under pressure, especially during peak seasons (e.g., winter heating demand) Team-oriented with strong collaboration across departments Dependability and accountability

Schedule:

Part-time, in-office Additional hours may be available during peak winter season Monday-Friday 9am-2pm