Office Administrator Primm's Landscaping LLC. Murfreesboro, TN Job Details Full-time $18 - $25 an hour 6 hours ago Benefits Health insurance Paid time off Qualifications Confidential information handling Office activity coordination Customer relationship building Sales transaction processing Phone communication Expense management Spreadsheets Administrative experience Managing clients in a customer support role Attention to detail Productivity software Office phone management Full Job Description We are currently seeking a professional and detail-oriented Client Services & Office Administrator to join our team. This role is primarily focused on answering incoming calls from new and existing clients, helping resolve client needs, and ensuring an excellent customer experience. to supporting our customers. In addition, you'll help keep our office running smoothly by managing administrative tasks, maintaining accurate records, and assisting with daily office operations.

Responsibilities:

Serve as the first point of contact by answering incoming phone calls in a professional and courteous manner. Assist new and existing clients by addressing questions, resolving concerns, and directing them to the appropriate services. Manage customer payments, including processing transactions, maintaining accurate records, and resolving any payment issues. Handle invoicing tasks, ensuring timely and accurate billing for services provided. Assist with processing and accurately recording company expenses Perform administrative duties such as managing emails, website inquiries and maintaining organized records. Assist management with special projects or assigned tasks outside normal office responsibilities. Maintain office supplies inventory and ensure the office environment is organized and professional. Run occasional local business errands as needed

Requirements:

Proven experience in customer service, office administration, or a similar role. Strong phone presence and excellent customer service skills. Ability to handle client needs with professionalism, empathy, and efficiency. Strong organizational and multitasking abilities, with the flexibility to assist in multiple areas as needed. Proficiency with computers and office software; familiarity with marketing tools is a plus. Knowledge of basic accounting principles is helpful. Ability to handle confidential information with discretion. Excellent communication and interpersonal skills, with the ability to build positive client relationships. If you are highly organized, customer-focused, and enjoy helping clients while supporting overall office operations, we would love to hear from you! Apply directly through Indeed or email your resume to

Pay:

$18.00 - $25.00 per hour

Benefits:

Health insurance Paid time off Application Question(s): This role requires answering and managing client phone calls. Do you have experience in this area? This role requires at least 1 year of customer service or office support experience. Do you meet this requirement? This role requires handling basic invoicing and payment processing. Do you have experience with this? This role requires proficiency with email, spreadsheets, and other basic office software. Do you meet this requirement?

Work Location:

In person