An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Program Supervisor (Tacoma Office) Morningside - 3.3 Tacoma, WA Job Details Full-time $52,146.52 - $70,080.57 a year 9 hours ago Benefits Health savings account Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Professional development assistance Flexible schedule Life insurance Referral program Retirement plan Qualifications Disability support services Contract management Staff supervision Program management Team supervision Experience working with individuals with disabilities Social service program staff supervision High school diploma or GED Driver's License Managing budgets in a finance role Employment support for individuals with disabilities Bachelor's degree Contractual compliance checks Working with students Direct support Marketing Organizational budget management Full Job Description Morningside is a rapidly growing organization who has been helping change the lives of disabled individuals for over 60 years! Established in 1963, we serve disabled people by matching their skill sets and interest with employment opportunities in the community. We are innovators and leaders in our field by consistently and constantly improving our services and adjusting to the needs of the communities and people we support. We are proud to be one of the nation's most successful programs and a leader in Washington State for Employment Services! What you'll love about us: Meaningful work! The services we provide have a significant impact in the lives of our community members and help our local businesses develop equitable hiring models. We work smarter, not longer. Morningside offers a 36-hour work week, with full benefits. We believe in supporting professional-personal life balance to avoid burnout and encourage our employees to recharge, pursue personal passions, and continue to be healthy, thriving members of society. We've found that people do their best work when they're happy and well-rested. If you're looking for a mission-driven workplace that values your time, energy, and well-being, we'd love to hear from you. We promote a genuine work/life balance, your health and wellbeing are important to us. Learn more about Morningside by visiting our website, www.morningsideservices.com.
Summary:
The Program Supervisor at Morningside is responsible for assisting their supervisor with the operations of employment services delivery, which may include job development, job coaching, community protection, and high school transition. Services delivery will follow established policies, procedures, accreditation requirements, and referral source standards. Mentor and train team members to meet contractual requirements and performance outcomes. As a member of the service delivery team, actively participate in creating and implementing the team's strategic plan and achieving program goals. In their capacity as Career Consultant, the Program Supervisor is also responsible for coordinating and providing various community employment programs; developing assessment and work opportunities for clients or students with disabilities in accordance with their career goals and interest, and/or support clients in the attainment of their established goals. Ensure all services include ongoing, clear, and professional communications with all significant individuals and groups to maximize the positive outcome of services. Establish and maintain professional relationships with all stakeholders including the business community and high schools. This position is highly visible in the community, requiring interaction with a variety of employers, funding sources, businesses, and high schools in a wide range of environments, including marketing, education, making presentations, and with clients throughout the term of employment. All work is performed in accordance with established policies, procedures, accreditation standards, and referral source requirements.
Responsibilities:
The Program Supervisor is responsible for completing the following tasks and activities: Responsible for the day to day organization, direction, and quality of assigned program services, including direct staff mentorship such as work assignments, problem resolution, and goal setting/achieving, providing direct support as needed. In conjunction with the Program Manager, the Program Supervisor is responsible for consistently and actively managing all assigned programs to ensure the most effective outcomes. Supervise and train assigned staff to meet contractual requirements. Provide technical assistance and support to staff regarding the provision and documentation of services. In conjunction with Program Manager, the Program Supervisor is responsible for completing various personnel actions such as coaching and evaluating staff, including assisting teammates in developing and executing their professional development plans and goals. Responsible for reporting billing information, as assigned by the Program Manager, according to the established submission process and schedule. Monitor and evaluate the safety of employees, clients, and customers; continually assess the physical environment to minimize and/or eliminate potentially hazardous situations.
Accountabilities:
The Program Supervisor is accountable for completing the above tasks and activities to the following measurements of success and standards of quality and performance: Manage and mentor assigned staff to meet or exceed minimum performance expectations of their assigned roles, including billable hours and meeting contract requirements. Report the status of their staff's performance to performance standards, goals, and objectives to the Program Manager on a routine or as-needed basis, as agreed upon with the Program Manager. The accurate and timely completion of billing information in compliance with the submission process and schedule. Ensure positive, timely, and effective communication between all stakeholders, including clients, parents, guardians, residential providers, staff, and employers. Provide services by following established policies, procedures, accreditation requirements, and referral source standards. Maximize Morningside revenue by ensuring staff is timely assigned client caseloads to meet or exceed the terms and conditions of the current contracts. Ensure the safety of employees, clients, and customers by evaluating the physical environment to minimize and/or eliminate potentially hazardous situations. Complete all responsibilities and interact with staff, clients, families, and other community members following Morningside's Mission and Values.
Authority:
The following lists when the Program Supervisor has the authority to decide without prior approval or notification or when and how authority or notification is needed prior to deciding: To plan, develop, and manage their daily schedule of tasks and activities required to complete assigned responsibilities to defined performance measurements (accountabilities) and to meet individual and departmental goals. Develop daily, weekly, or monthly staff work assignments, as appropriate. Obtain approval of the Program Manager for all evaluations and disciplinary actions for assigned staff.
Skills, Education and Experience:
The following lists the minimum or desired skills, education and experience required for the role of
Program Supervisor:
Bachelor's Degree in a related field from an accredited college or university preferred. Two years closely related experience to include: providing employment services to individuals with disabilities or significant barriers; staff supervision; general program management including budget preparation and management, marketing, and contract compliance. Approved First Aid and CPR certification required within 30 days of employment and maintained throughout employment. Continuing employment requires incumbents to maintain possession of a valid Washington State driver's license and minimum Washington State liability auto insurance; pass any/all required background checks; and ability to be bonded. Employees shall complete all training as required by applicable laws and regulations; funder contracts.
Working Conditions:
The following describe the working conditions for the role of
Program Supervisor:
Work is typically performed in an office environment and in the community for meetings, providing support and worksite visits. Stressors include working under the pressure of strict deadlines and fluctuating workload, flexibility in scheduling time, working independently on multiple assignments, and creative problem-solving in crisis situations.
Job Type:
Full-time Pay:
$52,146.52 - $70,080.57 per year
Benefits:
401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Application Question(s): Per job requirements must be 21 and older Do you have at least 3 years of managerial experience?
