Overview We are seeking a dynamic and highly organized Office Manager/Administrative Assistant to join our team! This vital role combines administrative expertise with office management skills to ensure smooth daily operations and exceptional support for customers and service techs. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, ready to handle a variety of tasks that keep our shop running efficiently. Responsibilities Manage daily office operations, including overseeing ordering supplies, equipment, answering phones, and interacting with customers. Serve as the first point of contact at the front desk, greeting customers with professionalism and courtesy Handle incoming and outgoing correspondence, including emails, mail, and packages, ensuring timely distribution and follow-up Maintain accurate records through data entry, filing systems, and spreadsheets using productivity software such as Microsoft Office and web based platforms. Responsible for scheduling service appointments and ensuring timely correspondence. Support bookkeeping activities by managing invoices, and responding to emails and calls. Provide exceptional customer service by addressing inquiries promptly and maintaining positive client communication Qualifications Proven experience in office management or administrative support roles with strong clerical skills Proficiency in Microsoft Office suite (Word, Excel, Outlook) along with familiarity with spreadsheets and data entry tasks Technical proficiency in using phone systems, office equipment, and basic computer literacy tools Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Strong phone etiquette, proofreading skills, and attention to detail for accurate documentation Previous experience with customer service or front desk responsibilities is highly desirable Personal assistant experience or familiarity with time management tools will be considered an asset Join us in this role where your organizational talents will make a meaningful impact! We value proactive professionals who thrive on multitasking and delivering exceptional support. If you're ready to bring your administrative expertise to a team environment—apply today!