Location:

West Bend, WI (Confidential Employer)

Position Type:

Full-time, Monday-Friday, 8:00 AM - 5:00

PM Flexibility Required:

Occasional additional hours outside the normal shift (including early mornings, evenings, or weekends) may be needed based on deadlines or operational demands.

Salary:

$65,000 - $75,000 per year (Based on experience) About Us We are a high-growth, leading enterprise in the home services industry (HVAC, electrical, and plumbing). Our team operates on the core values of growth, teamwork, and respect. We don't just look for employees; we look for partners who want to thrive in a supportive, fun, and dynamic culture. Position Overview We are seeking a high-energy, proactive Office Manager to serve as the face of our Southeast Wisconsin branch. This is not just a "desk job." We need a dynamic leader who takes initiative, supports our field technicians, streamlines daily operations, and delivers elite care to our customers.

Total Rewards & Perks Competitive Pay:

$65,000 - $75,000 base salary dependent upon relevant industry experience.

Full Benefits Package:

Comprehensive health, dental, and vision insurance options.

Retirement Planning:

Company -sponsored 401(k) program with employer contribution.

Income Protection:

Employer-provided life and disability insurance plans.

Time Off:

Generous paid vacation allowance plus recognized annual holidays.

Schedule:

Stable daytime hours (Monday through Friday) offering strong work-life balance.

What You'll Do Oversee Daily Operations:

Manage administrative workflows, handle incoming calls/visitors, and maintain an organized, efficient, and welcoming office environment.

Coordinate Employee Onboarding:

Lead the new-hire setup process, including ordering uniforms, setting up tech/workstations, and preparing materials for a smooth first day.

Support Financial Admin:

Handle Accounts Receivable (AR), commercial invoicing, collections, check deposits, and complete weekly payroll support checklists.

Manage Tech & Systems:

Provide day-to-day support for Microsoft Office applications and serve as the local system administrator for ServiceTitan.

Execute Local Marketing:

Drive local engagement by executing the company's marketing playbook, managing organic social media, community giveaways, and sponsorships.

Lead Culture & Events:

Organize employee recognition programs, milestone celebrations, team-building activities, and company culture initiatives.

Control Inventory & Facility:

Maintain office supplies, uniforms, and snacks while coordinating with external vendors for facility cleaning, shredding, and maintenance.

Consolidate Hub & Assets:

Create tracking, labeling, and sorting systems to organize equipment and consolidate materials from multiple locations into one central hub.

Track Compliance Docs:

Manage critical administrative documentation, including permits, vehicle registrations, warranty registrations, and rebate submissions.

Collaborate Across Departments:

Provide dynamic administrative support to the General Manager and leadership teams across HR, Accounting, and Operations.

What You Bring Experience:

1+ years of proven experience in office management, administration, or a related field (home services or skilled-trades industry experience preferred).

Financial Skills:

Hands-on experience supporting Accounts Receivable (AR), commercial invoicing, collections, or other basic accounting and payroll functions.

Tech Savvy:

Proficiency with Microsoft Office products (Excel, Word, and Outlook), with specific experience using ServiceTitan or similar business management software preferred.

Communication:

Exceptional verbal and written communication skills with the ability to interact professionally with customers, employees, vendors, and leadership.

Organization & Drive:

Strong organizational and time-management skills with a proven ability to prioritize multiple tasks and take initiative in a fast-paced environment.

Education:

High school diploma or GED required.

Core Mindset:

A team-first, high-integrity professional with a passion for challenging the status quo to redefine the industry.

Apply Today:

Please submit your resume outlining your relevant experience. Join a company where your hard work is valued, and your career has room to soar!

Pay:

$65,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Tuition reimbursement Vision insurance

Work Location:

In person