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Holiday Inn Express & Suites

Front Desk Staff

Career Insights for Front Office Assistant

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$34,302 / year median in Arkansas

+6% projected growth

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Job Description

Overview We are seeking a dynamic and friendly Front Desk Staff member to serve as the welcoming face of our organization. In this vital role, you will be responsible for creating a positive first impression for visitors, clients, and staff while efficiently managing administrative tasks. Your energetic approach and organizational skills will ensure smooth daily operations and exceptional customer support. This paid position offers an exciting opportunity to develop your office management expertise in a professional environment that values proactive communication and multitasking. Duties Greet visitors, clients, and staff with enthusiasm, providing a warm and professional welcome Answer multi-line phone systems promptly, using proper phone etiquette to direct calls accurately Manage front desk operations including scheduling appointments, maintaining calendars, and coordinating meetings Handle clerical tasks such as filing, data entry, proofreading, and document preparation using Microsoft Office tools like Word and Excel Support office management activities by organizing supplies, managing mail distribution, and maintaining cleanliness of the reception area Assist with client communication via email or phone, ensuring clear and courteous interactions Perform general administrative duties including typing correspondence, managing office records, and supporting personal assistant functions as needed Experience Previous office experience or front desk roles demonstrating strong organizational skills and customer service abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy for effective document handling and communication Experience answering multi-line phone systems with professionalism and courtesy Bilingual skills are highly desirable to better serve diverse client needs Demonstrated clerical experience including filing, proofreading, calendar management, and time management skills Strong interpersonal skills with the ability to communicate clearly with clients and team members Proven ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Join us in delivering exceptional service while honing your administrative expertise! This role is perfect for motivated individuals eager to grow their career in office management within a supportive team environment.
Pay:
$12.00 - $15.00 per hour Expected hours: 25.0 - 40.0 per week
Benefits:
Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance