Front Office Check Out (Bilingual - English/Spanish) Advanced Foot & Ankle Specialists of Arizona Chandler, AZ Job Details Full-time $18 - $20 an hour 4 hours ago Benefits 401(k) Paid time off 401(k) matching Opportunities for advancement Qualifications Spanish Customer communication Teamwork Physician's office experience English Medical scheduling Attention to detail Full Job Description Bilingual Medical Front Office Check-Out Front Office Medical Assistant Advanced Foot & Ankle Specialists of Arizona Advanced Foot & Ankle Specialists is seeking an experienced, bilingual (English/Spanish) Medical Front Office Check-Out Specialist to join our team. This position is an important part of the patient experience. We are looking for someone who is exceptionally friendly, compassionate, dependable, accurate, and hardworking . The ideal candidate takes pride in doing things correctly, communicates confidently with patients, works well with others, and does not need to be constantly supervised to stay productive. Accuracy and attention to detail are extremely important in this position. What We Are Looking For The ideal candidate: Is bilingual in English and Spanish — required Has prior medical office/front desk experience — required Is exceptionally friendly, welcoming, and compassionate with patients Has excellent communication and customer-service skills Is dependable, punctual, and reliable Has an exceptional work ethic Has outstanding attention to detail and accuracy Understands that accuracy in a medical office is critical Is comfortable discussing and collecting patient balances, copays, coinsurance, deductibles, and other amounts due Can confidently and professionally ask patients for payment Is able to self-govern and work independently without needing constant direction or reminders Takes ownership of responsibilities and follows tasks through to completion Comes to work ready to work, with a positive attitude Has a strong teamwork mentality and is willing to help coworkers when needed Is eager and willing to learn Accepts feedback and applies training Is organized and able to manage multiple responsibilities Can remain professional, patient, and compassionate even during busy or stressful situations Takes initiative instead of waiting to be told what needs to be done Understands the importance of patient privacy and professionalism in a medical setting Primary Responsibilities Responsibilities include, but are not limited to: Checking patients out after their appointments Reviewing patient accounts carefully and accurately Collecting copays, deductibles, coinsurance, outstanding balances, and other patient responsibility amounts Clearly and professionally communicating balances to patients Scheduling follow-up appointments according to provider instructions Ensuring appointments are scheduled correctly Reviewing checkout instructions and communicating necessary information to patients Verifying that required information and documentation are complete Providing receipts and handling payments accurately Communicating with clinical staff, front-office staff, billing, and management as needed Answering patient questions professionally and compassionately Maintaining accurate patient information in the medical record Identifying discrepancies or pote What We Offer Supportive and professional team environment Opportunity for growth within the practice Stable, long-term employment for the right candidate Paid time off 401 (k) with matching Join us to be part of a dedicated team that values you while maintaining transparency and clarity in every interaction. Your contribution will directly impact the quality of care our patients receive!

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Opportunities for advancement Paid time off

Work Location:

In person