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Indian Health Service

Voucher Examiner

Career Insights for Office Automation Clerk

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What they do

An Office Automation Clerk provides administrative assistance and processes documents and data for an office or organization. Organizes files and assists with record keeping and data base management. Manages reports and correspondence. May greet office visitors or answer phone inquiries. May help to arrange travel.

$42,221 / year median in Arizona

-6% projected decline

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Job Description

Summary The position performs accounts receivable support functions through the follow-up process of all outstanding patient accounts within the Business Office. This position is located in the Chinle Comprehensive Health Care Facility, Administrative Services, Business Office, Patient Accounts, Chinle, Arizona.
A REAL ID
will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021). Responsibilities Reviewing invoices, vouchers, travel claims, and other payment documents. Verifying supporting documentation, calculations, and funding availability. Ensuring payments comply with federal regulations and agency policies. Resolving discrepancies and coordinating with vendors, employees, and program offices. Conducting quality-control reviews and identifying potential errors or improper payments Requirements Conditions of Employment Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you.
Background Investigation Requirement:
This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
Financial Suitability Requirement:
This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service ( IHS ). Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
MINIMUM QUALIFICATIONS
: GS-04: Your resume must demonstrate at least one (1) year of General experience is progressively responsible clerical, office or other work that indicates ability to perform the work of this position at the GS-04 level. OR 2 years above high school level. This education must have obtained in an accredited business, secretarial or technical school, junior college, college or university. OR A combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100% to qualify for this GS-04 grade level. GS-05 Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: processing third party health plan transactions, compiling reports, coordinating collection for third party reimbursement, maintaining automated accounts receivable ledger, posting claim payments, monitoring claim payment rollover to secondary and tertiary billing, generate Aging summary reports, reviewing patients accounts. OR Successfully completed 4 years of education beyond the high school level. Education was obtained in an accredited business, secretarial or technical school, junior college, college or university. OR A combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-05 grade level. GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Coordinating collection for third party reimbursement, maintaining automate accounts receivable ledger, posting claim payments, monitoring claim payment rollover to secondary and tertiary billing, generate Aging summary reports, reviewing patient accounts, resolving difficult reconciliations. Time In Grade Federal employees in the competitive service are also subject to the
Time-In-Grade Requirements:
Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan ( ESEP ). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Reasonable Accommodation (RA)
Requests:
If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you receive To view full details and how to apply, please login or create a Job Seeker account