Summary As a Medical Office Assistant, you will be essential in providing support within a busy medical environment, reporting directly to the manager. Your role will involve handling insurance verification, managing patient records, and ensuring efficient front operations. With strong skills in medical office experience and patient service, you will facilitate smooth interactions between patients and healthcare providers. This in-office position will be located in Anaheim, CA. What you'll be doing: Checking insurance and verifying patient benefits Submitting RFAs (Request for Authorization) to insurance companies Answering phone calls and helping patients with questions Scheduling appointments and managing follow-ups Maintaining patient records (filing, scanning, updating EHR) Supporting our doctors and staff with general office tasks Managing referrals and coordinating with other offices or providers Handling mail, faxes, and office supplies What we're looking for: Someone with prior medical office experience is preferred Familiar with insurance verification and RFAs, or willing to learn Comfortable learning our EHR system Great communicator, organized, and a team player Bilingual in