Medical Assistant / Front Office The Plastics Doc + Med Spa Corona, CA Job Details Full-time From $20 an hour 1 day ago Benefits Free parking Health insurance Paid time off Employee discount Qualifications Patient scheduling systems Anatomy knowledge Vital signs Electronic health records (EHR) management BLS Certification Working with geriatric patients Care documentation Medical scheduling Administrative experience Documentation tools Records management Sales management systems proficiency CRM system proficiency Managing patient records Medical terminology Full Job Description About The Plastics Doc The Plastics Doc is a fast-paced, growing plastic surgery practice in Corona, CA. We pride ourselves on delivering a luxury patient experience with a warm, professional, and welcoming atmosphere. Our front desk team plays a vital role in setting the tone for every patient interaction. Position Overview We are hiring a Medical Assistant/Front Desk Coordinator to serve as the first point of contact for our patients, both in person and over the phone. This is a key role in our office and requires someone who is highly organized, friendly, dependable, and thrives in a busy environment. This vital role combines clinical duties with front desk responsibilities, ensuring smooth clinic operations and exceptional patient experiences. You will be the first point of contact for patients, providing compassionate service while supporting medical staff with essential clinical tasks. Embrace an environment that values proactive problem-solving, teamwork, and continuous learning to deliver top-tier healthcare services. The ideal candidate has a superior bubbly, can-do attitude, communicates with confidence, and consistently greets every patient with enthusiasm and professionalism. Candidates must be comfortable working in a plastic surgery environment and supporting patients with discretion, professionalism, and care. Duties Greet patients warmly, verify their information, and assist with check-in and check-out processes using Electronic Health Records (EHR) systems. Obtain and record vital signs, patient histories, and current medications accurately to support clinical assessments. Prepare exam rooms, assist providers during patient examinations, and perform basic clinical procedures such as phlebotomy, medication administration, and specimen collection. Manage appointment scheduling, patient intake documentation, and follow-up communications to optimize clinic flow. Maintain precise medical documentation including medical records, ICD coding for diagnoses, and detailed notes in EMR/EHR systems. Support clinical staff with tasks related to physiology knowledge, anatomy understanding, pharmacology basics, and hospital medicine protocols. Ensure compliance with infection control standards and assist in managing medical supplies inventory for the clinic's daily operations. Qualifications Proven experience as a Medical Assistant or in a similar medical office role with familiarity in medical administrative support and clinical procedures. Strong knowledge of medical terminology, anatomy, physiology, pharmacology, and ICD coding. Experience working in dermatology, urgent care, hospital medicine, or emergency medicine settings is highly desirable. Certification in Basic Life Support (BLS) required; additional certifications such as phlebotomy or medication administration are a plus. Proficiency with Electronic Health Records (EHR) systems and EMR/EHR management tools essential for accurate documentation. Excellent patient service skills with the ability to communicate clearly and empathetically across diverse populations including geriatrics and inpatient settings. Ability to handle fast-paced environments such as Level I Trauma Centers or Level II Trauma Centers with professionalism and precision. Preferred Experience Experience using Symplast EMR (preferred) Experience working with CRMs and lead management systems Sales and customer service experience (strong bonus) Experience in plastic surgery, cosmetic dermatology, med spa, or aesthetic medicine settings Application Notes (Please Read) We anticipate receiving a high volume of applications. Please be patient as we work through each submission carefully. Candidates will be contacted only if selected to move forward to the informal interview phase, followed by formal interviews.

Cover Letter Required:

Your cover letter is your best opportunity to stand out and show us your professionalism, personality, and written communication skills. Applicants without a cover letter will not be considered. How to Apply Submit your resume and a cover letter telling us why you'd be a great fit for our team.

Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Free parking Health insurance Paid time off

Work Location:

In person