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Jonus Group

Personal Lines Insurance CSR

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Based on California data

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What they do

A Personal Assistant provides administrative and time management assistance to an office executive. Organizes files and assists with correspondence and record keeping. Manages an executive's calendar and helps to organize materials for meetings and events. May run business errands or help to arrange travel. May work for several executives in an office.

$49,686 / year median in California

+5% projected growth

Explore Career

Job Description

Personal Lines Insurance
CSR 3.9 3.9
out of 5 stars Fowler, CA $45,000 - $60,000 a year Jonus Group 17 reviews Apply with Indeed $45,000 - $60,000 a year Personal Lines Customer Service Representative (CSR) Job Summary Seeking a dedicated and detail-oriented Personal Lines Customer Service Representative (CSR) to join a team. The ideal candidate will play a pivotal role in providing exceptional service to clients by managing personal lines insurance accounts, including home, auto, jewelry, art, boats, and flood policies.
Compensation Package Salary :
Competitive, ranging from $50,000 to $60,000 annually, based on experience.
Benefits :
Comprehensive medical, dental, and vision coverage. Responsibilities Manage personal lines insurance accounts, including renewals, certificates, endorsements, policy changes, and marketing. Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Assist with quoting new and renewal business as needed. Maintain accurate and up-to-date records in the agency management system. Collaborate with the Personal Lines Manager and team to ensure seamless account management.
Qualifications/Requirements Licenses/Certifications :
Property & Casualty (P&C) license required.
Experience :
Minimum of 1 year of experience in an insurance agency setting. Experience with Farmers Insurance is a plus.
Technical Skills :
Familiarity with Applied Epic software is preferred but not mandatory.
Soft Skills :
Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. A customer-focused mindset with a passion for providing outstanding service. Ability to work collaboratively in a team environment. Commitment to staying in a servicing-focused role. #LI-EL2 #INDTJG-PT

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance