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Front Office Coordinator
Career Insights for Front Office Assistant
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Scorecard
Based on California data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$44,826 / year median in California
+5% projected growth
Job Description
Front Office Coordinator Description Front Office Coordinators are responsible for managing the reception area and directing calls to appropriate persons. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Working in the front office means constant interactions and interruptions, so applicants must demonstrate the ability to prioritize changing situations in a calm and professional manner. This is a great opportunity for professionals with excellent customer service and computer skills. We want you if you are a warm and energetic person who will make our patients feel welcome. Responsibilities Job responsibilities include, but are not limited to, the following: Greeting patients and visitors in a prompt, courteous, and helpful manner
Answering telephones, taking messages, and directing calls to appropriate areas
Checking patients in and out; verifying and updating necessary information in medical records
Data entry, managing mail, and scanning
Filing charts, coordinating lab work, physician's report, and pre-authorizations
Maintaining appointment schedule by following office-scheduling policies
Maintaining a neat and orderly work area and lobby
Experience
One year work experience in a medical front office preferred
Knowledge of medical terminology is a plus