The Role The Lead & Office Coordinator plays an important role in shaping the day-to-day experience of both clients and team members at Bakker Construction. This position serves as the first point of contact for many prospective clients while also supporting the internal coordination that helps our projects and operations run smoothly. From managing new leads and client inquiries to supporting administrative, marketing, and team activities, this role helps ensure that communication flows clearly and that important details do not fall through the cracks. This position is well suited for someone who enjoys working at the center of a collaborative team environment—someone who is organized, proactive, and naturally attentive to the details that help people feel welcomed, informed, and supported. What Success Looks Like in This Role Individuals who succeed as Lead & Office Coordinator at Bakker Construction bring a steady, organized approach to communication and coordination. Because this role connects many parts of the company—from incoming client inquiries to internal team support—success depends on maintaining clarity, responsiveness, and strong attention to detail. Success in this role typically includes: Creating a welcoming and professional first impression for prospective clients and visitors Managing and organizing incoming leads so opportunities are tracked and followed up on consistently

• Maintaining reliable administrative systems that support the entire team's productivity
• Supporting collaboration between departments by keeping communication clear and information organized Helping maintain a positive office environment where team members feel supported Contributing to marketing and client experience initiatives that strengthen the company's reputation and relationships Core Responsibilities Client & Lead Coordination
• Serve as the initial point of contact for all phone calls including new leads, assessing fit, gathering information, and ensuring timely follow-up.
• Accurately log and track all leads in the CRM; maintain data integrity and report on lead trends and conversion metrics.
• Distribute qualified leads to appropriate sales person and schedule discovery calls & site visits.
• Re-engage past or inactive leads on a defined schedule and identify new opportunities through online research or intent signals.
• Maintain and organize lead intake information and reports for the sales and marketing team. Office Administration & Reception
• Serve as

Director of First Impressions:

greet visitors, answer phones, and manage general correspondence.

• Maintain the office calendar, phone log, and reminders for meetings and employee reviews.
• Manage physical and digital filing systems for project files, HR documents, and vendor records.
• Retrieve and distribute mail; coordinate errands (bank, post office, office supplies).
• Oversee office and supply inventory (including branded apparel) and maintain a clean, organized workspace. Administrative & Departmental Support
• Provide administrative assistance to Owners, Production, Design, and Marketing departments.
• Prepare meeting rooms, agendas, take notes, and distribute summaries.
• Create and maintain job binders, assist with
• Support HR and employee engagement activities, including birthdays, anniversaries, appreciation gifts, and company events. Marketing & Sales Support
• Support marketing campaigns and initiatives by maintaining mailing lists, coordinating client gifts (mid-project and closeout) and requesting testimonials. (mid/post-project client surveys)
• Assist with social media engagement and content collection (photos, videos, on-site posts).
• Help plan and attend company events, community sponsorships, and promotional opportunities.
• Track and report on lead generation metrics in collaboration with the marketing team.

Characteristics of Excellent Performance A Lead & Office Coordinator who excels in this role consistently demonstrates: Strong organizational habits and the ability to manage multiple priorities Clear and professional communication with clients, partners, and team members A welcoming and service-oriented approach when interacting with visitors and callers Reliability in maintaining accurate records and tracking systems A proactive mindset for anticipating needs and supporting team operations A collaborative spirit that contributes to a positive workplace culture Hours & Working Conditions

• Work hours are Monday-Friday, 7:00 a.m. to 3:30 p.m.
• This position is anticipated to be a 40-hour per week commitment, in-person at our office in Monterey, CA.
• Ability to sit, stand, and walk for extended periods throughout the workday
• Frequent use of hands and fingers for typing, writing, and operating office equipment (computer, phone, printer, etc.)
• Ability to communicate clearly in person, over the phone, and via electronic means
• Occasional lifting and carrying of office supplies, files, or packages (up to 20-40 pounds)
• Ability to move throughout the office to assist team members, greet visitors, and manage daily operations
• Occasional bending and reaching
• Visual ability to read screens, documents, and reports
• Ability to drive locally for errands such as bank deposits, post office visits, or supply runs (if applicable) Compensation & Benefits
• Hourly range: $25 - $27
• Full-time, hourly position Benefits include:
• 401(k)
• 401(k) matching
• Health insurance
• Retirement plan Our Commitment to Inclusion As an equal opportunity employer, Bakker Construction is committed to meeting the needs of a multigenerational and multicultural workforce.

We recognize that a diverse staff reflective of our community is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms—both within our company and in our interactions with clients, candidates, and partners.

Job Type:

Full-time Pay:

From $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Health insurance Retirement plan

Work Location:

In person