Front Office Lead Intero Chiropractic

• 2.4 Pleasanton, CA Job Details Full-time $26
• $30 an hour 2 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Office activity coordination In-person customer service Team development Hospitality industry experience Leadership Full Job Description About the Role Intero Chiropractic is hiring a Front Office Lead to run our front desk team and keep our Pleasanton clinic operating smoothly.

This is a hands-on leadership role: you'll still be in the daily flow

• phones, scheduling, patient communication, check-in/check-out
• but your core job is making sure our team of five Chiropractic Assistants performs at a high level and delivers a patient experience that is organized, professional, warm, and consistent.

We're also expanding into regenerative and integrated medicine, so prior medical office, medical assisting (MA), or patient coordinator experience is a strong plus and gives you room to grow with us. What You'll Own

• Team Leadership: Train, coach, and support front office staff; hold the team accountable for attendance, task completion, and daily execution.
• Patient Flow: Manage the daily schedule so the office runs on time and patients are cared for efficiently.
• Financials & Systems: Oversee patient payments, balances, and account communication; keep front desk scripts, systems, and follow-up processes consistent.
• Issue Resolution: Solve patient concerns calmly and professionally, and keep things from falling through the cracks. You're a Great Fit If You
• Have prior lead, supervisor, office manager, or team leadership experience in a fast-paced setting (medical, dental, chiropractic, physical therapy, or high-end hospitality/spa).
• Are the person others go to when the office gets busy.
• Are warm with patients but comfortable enforcing policies and addressing performance directly.
• Love systems, organization, and improving how a team runs. This Role Is NOT a Fit If You
• Only want a basic, passive receptionist position.
• Avoid difficult conversations or dislike holding others accountable.
• Need constant reminders to finish your own tasks.
• Get overwhelmed easily in a fast-paced environment. Compensation & Benefits
• $26•30/hr DOE•Health, dental, vision, life insurance; 401(k)•Monthly/quarterly performance bonuses based on clinic execution•Paid Time Off and paid holidays•Complimentary chiropractic care for you (plus family discounts)•A vibrant, health-focused, supportive team culture

Job Type:

Full-time, in person

Pay:

$26.00

• $30.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): What attracted you most to this role? What kind of management experience do you have?

Work Location:

In person