ABOUT US

Redding Pain Medicine is a specialty pain medicine practice in Redding, California. Our work is focused on helping patients reduce pain, improve function, and restore quality of life through careful diagnosis, thoughtful treatment plans, and innovative treatment options. Dr. Workman is a board-certified pain medicine physician with decades of experience and a special interest in spinal cord stimulation, regenerative medicine, biologics, Discseel, and advanced treatment options for chronic pain. We are a small team with unique services, a supportive work environment, and a family-friendly culture. We are looking for a dependable healthcare administrative doer who can help important work move from idea to done.

WHY THIS ROLE MATTERS

This is not a passive clerical role. This position is for someone who can provide strong administrative support while also helping manage the practice's biologics program and related service lines. A strong person in this role will help Dr. Workman stay organized, keep projects visible, support patient and marketing follow-up, help track leads and next actions, and help make sure important opportunities do not fall through the cracks. The title matters less than the result: organized communication, completed projects, visible follow-up, and a biologics program that is managed with care, accuracy, and steady attention.

WHAT YOU WILL DO

Assist Dr. Workman with schedule management, priorities, reminders, and follow-up. Help manage the biologics program and related service-line projects. Track Discseel, biologics, regenerative medicine, and other patient-service opportunities from inquiry to next action. Maintain visible lists, spreadsheets, project trackers, and follow-up systems. Support marketing implementation, website updates, patient communication projects, and social media follow-through. Help keep leads, calls, patient questions, estimates, scheduling steps, and next actions from being lost between handoffs. Coordinate with staff, vendors, website resources, marketing resources, and outside contacts as directed. Help prepare meeting agendas, document decisions, preserve action items, and follow up until tasks are completed. Turn verbal or recorded instructions into clear written task lists or project plans. Support selected administrative, marketing, biologics, and general operations projects as assigned. Notice unfinished work, communicate clearly, and help keep the practice moving forward.

WHAT WE ARE LOOKING FOR

Healthcare office experience is required. This position is designed for an experienced healthcare administrative professional. Candidates should have several years of medical or healthcare office experience and proven responsibility as a Front Office Manager, Office Manager, Practice Manager, Lead Front Desk, Healthcare Operations Coordinator, or comparable healthcare leadership role. We are looking for someone who has already proven they can function in a real healthcare office, work with a team, handle multiple moving parts, and follow through without needing constant reminders.

QUALITIES THAT FIT THIS ROLE

Self-starter who takes ownership. Strong attention to detail. Dependable follow-through. Clear written and verbal communication. Good judgment and professional discretion. Comfortable working directly with a busy physician-owner. Able to organize loose information into a practical plan. Able to keep multiple projects visible without letting details disappear. Comfortable asking useful questions, confirming priorities, and reporting progress. Team-oriented, but able to own assigned results. Interested in healthcare, patient service, marketing, business growth, and operations.

EXPERIENCE THAT CAN FIT

Examples of relevant healthcare leadership backgrounds include: Medical Office Manager Front Office Manager Practice Manager Lead Front Desk / Front Office Lead Healthcare Operations Coordinator or Manager Healthcare Administrative Manager Similar medical-office leadership experience Biologics experience is not required. Several years of healthcare office experience, proven responsibility, and strong administrative follow-through are required.

COMPUTER AND TECH SKILLS

Mac OS comfort is preferred. Spreadsheet ability is important. Website update or website coordination experience is helpful. Social media experience is helpful. Comfort learning new systems and keeping digital work organized is important.

SCHEDULE

Full-time position, open now. The role is approximately half administrative assistant support and half biologics, projects, and marketing. This is primarily an in-person role at our Redding office.

PAY AND BENEFITS

Starting pay: $25 to $30 per hour, based on experience and demonstrated ability. Performance-driven bonus opportunities are available. Full-time benefits include health insurance and 401(k) with match. Training is provided in person. Support for education and skill expansion may be available. Promotion opportunities may be available after 12 months when performance goals are met or exceeded.

WHY PEOPLE LIKE WORKING HERE

Small team environment. Unique products and services. Supportive, family-friendly culture. Meaningful work helping people with pain. Opportunity to work closely with an experienced physician. Chance for a high performer to build visible value and grow with the practice.

APPLY IF

You have real healthcare office experience and enjoy being the person who gets things organized, follows through, and makes progress visible. You are comfortable supporting a busy physician-owner while also helping manage an important patient-service program. You want a role where your healthcare office experience, attention to detail, communication, project management, and follow-through can directly help a small specialty practice grow.

Base Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) Health insurance Paid time off Application Question(s): How many years of experience do you have as a Front Office Manager, Office Manager, Practice Manager, Lead Front Desk, Healthcare Operations Coordinator, or similar healthcare office leadership role? Briefly describe one healthcare office workflow, front office problem, patient-service program, or administrative project you personally improved. What did you do, and what changed as a result? Approximately how many minutes would your normal commute to our office at 2111 Airpark Dr, Redding, CA 96001 be?\"

Experience:

Medical office: 3 years (Required)

Work Location:

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