Front Office Team Member Our Fee-for-Service practice is built on a boutique, concierge-style model, where every detail of the guest experience matters. As a small, close-knit private practice, we are able to provide a more personalized, relationship-based approach to care—for both our guests and our team. We are seeking a front office team member with dental experience who takes pride in hospitality, thrives in a patient-centered environment, and understands that exceptional service is just as important as clinical excellence. You will play a key role in creating a warm, seamless, and elevated experience for every guest who walks through our doors. This is not a management role , but an opportunity for a polished, detail-oriented, and service-driven team player to become an integral part of a highly collaborative and professional team.
Schedule:
28+ hours per week
Monday-Wednesday:
8:00 AM - 5:00
PM Thursday:
8:30 AM - 12:30
PM Key Responsibilities:
Maintain a productive, well-orchestrated schedule for treatment and hygiene visits Welcome and guide guests through a high-touch, concierge-level experience Answer phones with professionalism, warmth, and confidence Present treatment plans and discuss financial arrangements and assist guests in making informed decisions Confirm reservations and ensure a smooth patient flow throughout the day Submit and manage electronic insurance claims Back office clinical support as needed
Qualifications:
Front office dental experience required X-Ray License and DA background required RDA license a plus Strong communication skills with the ability to build rapport Excellent phone etiquette and attention to detail A naturally warm, service-oriented personality Comfortable with technology and modern digital systems
Bonus Qualifications:
Experience with digital workflows or 3D imaging LVI or Blatchford systems training / experience a plusIf you are someone who values hospitality, enjoys creating meaningful connections with patients, and takes pride in delivering a polished, high-end experience, we would love to meet you. Please send your resume, a cover letter in your reply to this posting, and the best time to reach you.