Job Summary New Milford Farms is seeking a reliable, energetic, and versatile Office Assistant / Customer Service Representative to join our team. In this role, you will be the face and voice of our company, helping customers while keeping our front office running smoothly.

Note:

This is primarily a part-time role, but because the mulch and soil industry is highly seasonal, candidates must have the flexibility to work full-time hours (40+) during our busiest times of the year.

Work Schedule & Environment Hours:

Shift hours will fall within our standard operating window of Monday through Friday, 7:00 AM to 3:30 PM . Exact part-time shifts can be discussed during the interview.

Environment:

Comfort working in a busy, hands-on manufacturing/industrial plant environment where truck driver interactions, dust, and outdoor elements are part of the daily routine.

Key Responsibilities Customer Support:

Greet walk-in clients, answer phone calls, and assist customers with inquiries, orders, and product questions.

Administrative Tasks:

Utilize computer programs and business systems daily to manage data, update spreadsheets, and handle office paperwork.

Facility Upkeep:

Maintain a clean, organized, and welcoming front office environment through light cleaning duties.

General Support:

Tackle miscellaneous office tasks and other duties as assigned to support the team. Qualifications Strong computer proficiency, including experience with Microsoft products and standard office software. Experience or familiarity with NetSuite (or similar ERP / business management software) is a major plus. Familiarity with general office hardware (printers, scanners). Excellent communication and customer service skills. Flexibility to handle increased seasonal hours as business demands change. Dependable, detail-oriented, and a true team player. How to Apply Interested candidates can apply using one of the following methods:

In Person:

Stop by our facility at 60 Boardman Rd, New Milford, CT to fill out an application.

By Email:

Send your resume directly to newmilfordfarms@garick.com

Job Type:

Temporary Pay:

$18.00 - $20.00 per hour

Work Location:

In person