Description We are seeking a detail-oriented and customer-focused Administrative Assistant to join a growing team. This role is responsible for supporting clients, business partners, and customers by providing timely updates, resolving documentation-related issues, and ensuring transactions are processed accurately and efficiently. This is a fast-paced environment that requires strong communication skills, exceptional attention to detail, and the ability to manage multiple priorities while delivering outstanding customer service. Responsibilities

+ Handle inbound and outbound customer communications via phone, email, and other channels.

+ Provide status updates and respond to inquiries regarding client accounts and documentation.

+ Research and resolve account discrepancies and documentation issues.

+ Process and review incoming electronic and physical documents for accuracy and completeness.

+ Maintain accurate records and update account information within internal systems.

+ Schedule and perform follow-up activities to ensure timely account resolution.

+ Collaborate with internal departments and external partners to obtain required information and documentation.

+ Review and submit account approvals in accordance with established procedures.

+ Deliver a high level of customer service while managing a high-volume workload. Requirements + 100% onsite; M-F 9am to 6pm + 2+ years of customer service, client support, account coordination, or administrative experience.

+ Strong verbal and written communication skills.

+ Excellent organizational skills and attention to detail.

+ Ability to manage multiple tasks and priorities in a fast-paced environment.

+ Proficiency with Microsoft Office and computerized business systems.

+ Strong problem-solving skills and ability to work independently.

+ Experience handling documentation, compliance-related processes, or account management is a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .