Administrative Assistant I - Marina

The purpose of the class is to provide responsible, diversified office administration for an assigned department. The class is responsible for serving customers, answering phones, maintaining files, preparing correspondence, data entry, overseeing/performing major office functions, special projects and other office tasks. The class works within a general outline of work to be performed, develops work methods and sequences under general supervision. Greets customers, clients, or general public; provides or gathers information; provides services or refers to appropriate person or activity; collects fees or other charges and processes in accordance with procedures. Answers phones and routes calls, answers questions, and takes messages; processes incoming and outgoing mail; routes to appropriate person or office. Prepares forms, letters, booklets, brochures, reports, purchase orders, and other forms or records and correspondence as required. Gathers information for entry into computer system; extracts information or reports as necessary. Process billing information; audit and monitors billing accounts; resolves problems with billing. Assists with office functions such as payroll, personnel records, financial and business processes, budgets, training, contracts, special projects, and others. Maintains files; extracts and summarizes information; provides information to internal or external agencies as required; coordinates with other staff, departments, or outside agencies. Maintains schedules and calendars for staff; schedules and/or attends training seminars or classes. Attends board and committee meetings; prepares minutes as needed. Maintains supply inventories; orders supplies as needed; prepares purchase orders; pays invoices; operates and performs minor maintenance on office equipment. Prepares paperwork and orientation for incoming and departing marina customers. Requires a high school diploma or GED. Requires two years of general office and customer service experience. Knowledge of Windows based software programs, data entry, and operation of 10-key calculator, telephone etiquette and ability to handle difficult situations with assisting marina customers, problem solving and multitasking. Basic mathematical and reasoning skills required. Demonstrated experience with word-processing and spreadsheet applications (i.e.: Microsoft Word®™©, Microsoft Excel®™©.) HTE NaviLine experience and experience with multi-departmental finance and accounting system preferred. Must be able to type 35cwpm. Must possess a valid Florida driver's license and satisfactory driving record as a condition of initial and continued employment.