HOA Administrative Assistant

FRONT DESK ON-SITE ADMINISTRATIVE ASSISTANT JOB DESCRIPTION

Job Summary:

The Plantation at Leesburg Front Desk Admin incorporates office coverage and administrative duties. Candidate must be able to work independently or as a team. Primary responsibility for providing administrative assistance and customer service support to residents.

Duties and Responsibilities:

Extensive interface with all levels of management, employees, Board of Directors, homeowners, and vendors on a professional level. Exhibits polite and professional communication via phone, e-mail, and mail. Coordinate shipment of supplies and general office purchases. Responds to inquiries as required. Updates resident files as required Maintains organized inner office procedures. Sets up automobile access barcodes Updates HOA software & gate system with new resident information Process maintenance service requests, respond to homeowner questions and concerns. Scans and files new resident forms Keep Front Desk and reception area in clean, working order. Serve as local resource and liaison between residents and HOA.

Qualifications:

Education:

High school diploma or equivalent required.

Experience:

1-2 years' administrative experience required. Experience with HOA's or community management a plus. Additional education may substitue for experience.

Skills:

Must have excellent communication skills, customer service and interpersonal skills and be able to work as part of a team in a service-oriented environment; must exhibit strong organization skills; public relations skills helpful to job performance. Must possess ability to set priorities. Must possess initiative; be detail-oriented, efficient, and able to handle diversified tasks concurrently.

Specific Skills:

Must be flexible and have a reliable means of transportation. Must have website, email and computer knowledge including Microsoft office products. Must be proficient in Outlook, Word and Excel applications. Community management software experience a plus.

Physical Abilities:

Work is primarily sedentary.

Job Type:

Full-time Pay:

$17.00 - $18.00 per hour

Schedule:

8 hour shift

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Preferred)

Work Location:

Multiple Locations Job Type:

Full-time Pay:

$17.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Microsoft Powerpoint:

1 year (Preferred)

Microsoft Excel:

1 year (Preferred)

Work Location:

In person