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PH
PDS Health
Regional Front Office Trainer
Career Insights for Front Office Assistant
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Based on Florida data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$36,284 / year median in Florida
+3% projected growth
Job Description
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Front Office Trainer will be responsible for Training and On-Boarding the front office staff for the assigned Region. This may include Receptionists, File Clerks, Specialty Benefits Coordinators, Operations Manager Trainees and Benefits Coordinators. The Front Office Trainer will develop team members through effective leadership, coaching, and mentoring of the Front Office Staff for the region. The Front Office Trainer will develop a culture where the Front Office Staff are fully integrated at the office level creating a cohesive office environment between the Front and Back Office Teams. The position includes daily travel to assigned offices in the region. Responsibilities Conducts regional training to ensure Front Office positions are in compliance with state and federal mandatory regulations, following PDS best practices, and delivering the PPE Host training programs to implement best practices for front office staff for the region Provide feedback regarding specific tactics that change outcomes (including, but not limited to, those of a financial nature, or those that are patient-focused) so the rest of the organization can benefit Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, Dental Board, HIPAA, ADA, FEHA, DOL, HR policies and practices) Maintains an appropriate professional appearance and demeanor in accordance with Company policies Qualifications At least 3-5 years of related training experience Operational Management knowledge of Front Office best practices Experience in training staff Bachelor's Degree preferred Benefits Medical, dental and vision insurance Paid time off Tuition Reimbursement Child care assistance 401K Paid time to volunteer in your local community Compensation Information $57,390.00-$86,090.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.