Sales Administrative Assistant
Job
Elite Technical
Ormond Beach, FL (In Person)
Full-Time
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Job Description
Our Client, a National Home Builder is seeking a Sales Center Administrative Assistant who will, greets and accommodates all visitors to the Plantation Bay Sales office in addition to receiving and directing incoming phone calls. Must be able to answer Plantation Bay inquiries and provides general information to the visitors, prospects, and Plantation Bay residents, i.e. amenities, community information, Ormond Beach area information and benefits of living in Plantation Bay. This is a full-time position with the following schedule: Sunday (Noon to 6 pm) and Monday to Thursday 9 am to 6:00 pm.
Key Responsibilities:
- Greet guests in a professional, welcoming and friendly manner.
- All prospect guests must be registered using the company-s guest registration forms unless prior registration has been completed within the last 90 days. Check to confirm if guest has previously registered in both Sales Force and MarkSystems
- Receptionist determines which sales associate is
- up•according to strict rotation of Sales Associates on active duty for the given day and maintains the•Up System•to implement the rotation and corresponding registration policies.
- Professionally answers all incoming calls and take messages. Ask for name and contact number before transferring the call to Sales Associates
- Prepares sales brochures and floor plan packets. Coordinates with marketing department to ensure ample supply of brochures are on hand for customer packets as well as port folios for customer contracts
- Keep log sheet for all walk-ins, appointments, return customers (be-backs), re-sale and property management visitors/guests. Each morning, checks with the Sales Team to determine if any appointments have been set or if they are expecting anyone (obtain names of anticipated guests)
- All Sales Associates must advise the receptionist where they are going and who they are meeting before leaving the sales office, no exceptions
- Inspect what the cleaning crew have done twice a week and if anything needs additional attention, please bring it up and leave a note for the cleaning staff
- Issue
- Resident Reward
- certificates based on contracts. It must be inputted in Marks and Sales Force with certificate number notated
- When authorized by Sales Manager, issue dining vouchers (one per Couple
- notate in MarkSystems and Sales Force
- Maintain the orderliness and appearance of sales office, main sales arena, conference rooms, kitchen and restrooms.
Required Skills Required Skills:
- High School Diploma or equivalent required
- Minimum six months Reception experience and/or performing clerical and typing tasks or an equivalent combination of education and experience
- Excellent phone etiquette and verbal communication skills; able to meet and deal with the public in a pleasant and efficient manner
- Knowledge of office methods and procedures
- Ability to perform basic receptionist/clerical tasks
- Ability to operate office equipment, e.g., personal computer, facsimile machine, copier, scanner postage meter
- Proficient in Microsoft Office programs
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