We're looking for a Front Desk Administrative Assistant/Medical Assistant who embodies integrity, dependability, and the ability to set respectful boundaries. The ideal candidate will be the first point of contact for our clients and staff, ensuring a welcoming and professional office environment.

Responsibilities:

Greet and welcome patients in a friendly and professional manner Check-in and check-out patients Process payments and maintain accurate records of transactions Preparing exam rooms and equipment Providing patient education and instructions that is approved and standard with the practice Maintaining inventory of office supplies Performing other duties as assigned by the medical staff Take up other duties as assigned by the management Answer phone calls and respond to inquiries promptly and courteously Assist patients with appointment changes, cancellations and rescheduling Handle patient concerns professionally with empathy and problem-solving skills Maintain a clean and organized front desk area Manage walk-in patients concern and connect with the provider discreetly and/or manage expectations Collaborative approach and professional communication with co-admins, coworkers, nurses and providers Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Perform administrative tasks such as order entry, calendar management, transcribing, event planning, filing, etc.

Skills:

Excellent customer service skills with a friendly and approachable demeanor Strong organizational skills with the ability to multitask effectively Proficient in computerized systems Attention to detail for accurate record keeping and documentation Strong communication skills, both verbal and written Ability to remain calm under pressure and handle difficult situations professionally If you are a motivated individual with excellent interpersonal skills and a passion for providing exceptional customer service, we would love to hear from you.

Pay:

$16.00 - $17.00 per hour Application Question(s): Are you available to work once or twice a week?

Education:

High school or equivalent (Preferred)

Location:

Palm Beach Gardens, FL 33410 (Required) Ability to

Commute:

Palm Beach Gardens, FL 33410 (Required)

Work Location:

In person