Administrative Support Specialist I National Employee Benefits Administrators, Inc. (NEBA) - 3.3 Pembroke Pines, FL Job Details Full-time $15 - $16 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off On-the-job training Employee assistance program Vision insurance Life insurance Qualifications Teamwork Administrative experience High school diploma or GED Organizational skills Clerical experience Full Job Description Position Purpose The Administrative Support Specialist I provides foundational clerical and administrative support to the Retirement Claims department. This high-volume, fast-paced role requires steady focus and strong dedication to manage a continuous daily workflow in a busy office environment. This role is responsible for handling incoming mail, maintaining organized filing systems and files, scanning files, performing accurate data entry, and assisting team members with day-to-day administrative tasks under close supervision. Duties/Responsibilities To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

Administrative & Clerical Support:

Process and distribute incoming mail and correspondence. Create and maintain files for new retirement applications and member records. Perform accurate and timely data entry into department systems and databases. Prepare standard letters and form correspondence under the direction of department staff. Manage office files and maintain an organized filing system, both physical and electronic. Maintain inventory of department supplies for client mailings, including letterhead and envelopes, and place orders when needed. Provide general administrative support to team members and management.

Communication & Teamwork:

Respond to routine inquiries from internal staff in a professional and timely manner. Work cooperatively with team members to support department operations. Utilize Google Workspace, Basys, and Microsoft Office Suite to complete daily tasks. Other Functions Performs other administrative duties as assigned. Education and/or Experience To perform this job successfully, an individual must have the following education and/or experience. High school diploma or equivalent required. Prior administrative or clerical experience preferred. Proficiency in Google Workspace (Docs, Sheets, Gmail); proficiency in Microsoft Word and Excel; familiarity with benefits software such as Basys preferred. Experience with data entry and electronic filing systems preferred. Knowledge, Skills, and Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Strong organizational skills with attention to detail. Ability to learn specialist benefit administration software (Basys) through provided on-the-job training. Commitment to learning and adhering to strict member privacy compliance standards. Ability to maintain accuracy, stamina, and focus in a high-volume, continuous-workflow environment. Excellent written and verbal communication skills. Ability to multitask and prioritize tasks effectively. Ability to work independently as well as part of a team. Positive attitude and willingness to learn. Familiarity with data entry processes and procedures. Physical Demands The physical demands described here are representative of those an individual must meet in order to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Ability to sit for extended periods of time and to move intermittently throughout the workday. Ability to reach, stand on a stool, bend over, and otherwise handle filing in physical file cabinets. Strong sensory skills, such as good eyesight, good hearing, and dexterity. Good speaking and listening skills. Ability to perform focused work with close attention to detail. Ability to operate office equipment, including computers, copiers, fax machines, and phones. Ability to interact with others, both in person and through phone, e-mail, and written correspondence. Ability to lift up to 25 pounds. Work Schedule This is a 100% on-site position. Standard office hours are 8:00 AM - 5:00 PM, including a one-hour lunch break.

Pay:

$15.00 - $16.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person