Front Office Assistant Location:

Cleveland, Georgia Job Type:

Full-time Company:

MedLink Georgia About Us:

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia. We are seeking a compassionate and detail-oriented Front Office Assistant to join our team and support healthcare professionals in providing top-notch medical services to our community.

Position Overview:

MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.

Key Responsibilities:

Greet patients warmly and professionally upon arrival Manage check-in and check-out processes Schedule and confirm patient appointments Verify insurance coverage and update patient records Collect co-pays and outstanding balances Answer multi-line phone system and route calls appropriately Maintain patient confidentiality and adhere to HIPAA regulations Support clinic operations by collaborating with providers and clinical staff

Qualifications:

High school diploma or equivalent required Previous experience in a medical front office or customer service role preferred Familiarity with electronic medical records (eClinicalWorks experience is a plus) Strong communication, organizational, and multitasking skills Ability to work well under pressure in a fast-paced environment Bilingual (English/Spanish) is required Why Join MedLink GA? Competitive salary & benefits package Supportive and team-oriented work environment Opportunities for career growth Meaningful work serving the local community Join us at MedLink GA and make a difference in patient care! Competitive salary & benefits package Supportive and team-oriented work environment Opportunities for career growth Meaningful work serving the local community Join us at MedLink GA and make a difference in patient care!