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The Waldinger Corp.

Service Coordinator

Pay: Not specified

Posted: 2 days ago

Location: Cedar Rapids, IA (Onsite)

Last Updated: 5 hours ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Administrative Clerk / Coordinator

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Based on Iowa data

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$43,266 / year median in Iowa

-5% projected decline

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Job Description

Service Coordinator The Waldinger Corp. - 3.2 Cedar Rapids, IA Job Details Full-time 1 hour ago Benefits Profit sharing AD&D insurance Paid holidays Health insurance Dental insurance Tuition reimbursement Vision insurance 401(k) matching Opportunities for advancement Qualifications High school diploma or GED Full Job Description Description The Waldinger Corporation has an opportunity for a qualified Service Coordinator in our Cedar Rapids Office.

Job Summary:

Overall responsibility involves executing administrative and operational tasks to enhance efficiency, quality, and service performance, aiming to exceed our clients' expectations through data-driven decisions. Manages and coordinates service requests to ensure timely and efficient service delivery.

Responsibilities:

Dispatching:

Coordinates all scheduled work for assigned technicians. Dispatches the appropriate service technician at the proper time. Updates the dispatch board continuously and maintains the call schedule according to order of importance, location, contract specifications, and time allocation. Ensures calls are completed and reschedules incomplete calls.

Client Relations:

Maintains good client relations and provides clear communication to all external and internal clients.

Service Agreements:

Maintains and coordinates monthly Preventative Maintenance Agreement scheduling. Maintains a working knowledge of each agreement in order to meet specific client requirements.

Administrative Duties:

Assists in the procurement of parts and tools, and performs necessary follow-up for timely delivery. Updates appropriate systems with timely notes.

Requirements:

3-5 years of technician support or dispatching experience preferred

High School Diploma/GED We Offer:

Paid holidays Health, dental and vision insurance Growth potential with a stable company Paid vacation Health club reimbursement Wellness plan with lifestyle spending account 401k with company match and profit-sharing Continuing education and advancement opportunities Tuition reimbursement Term, AD&D and Dependent Life insurances Prepaid Legal The Waldinger Corporation is an EOE, including disability/vets. The Waldinger Corporation participates in E-Verify.