Program Admin & Academic Advisor

Position Summary:

The Program Administrator & Academic Advisor provides academic advising, program coordination, onboarding support, and student progress monitoring for students in the MBA Accounting and ERP & Analytics and MS BAT programs. This position supports students from admission through graduation by helping them understand program requirements, course sequencing, academic policies, registration, and degree progress.

Minimum Qualification:

Bachelor's degree required Strong written, verbal, and interpersonal communication skills Ability to review academic records, transcripts, and degree requirements Strong organizational skills and attention to detail Ability to work independently and as part of a team Ability to handle confidential student information with discretion and professionalism Computer proficiency in

Microsoft Office and Google Workspace Preferred Qualification:

Master's degree preferred Experience in academic advising, student services, higher education administration, program coordination, or a related field Experience with CAMS, Canvas, or other educational systems Ability to work effectively with a diverse student population

Job Responsibilities:

Advise students on program requirements, course sequencing, registration, academic policies, and timely degree completion Review transcripts, prior coursework, degrees, waivers, and student performance to guide course selection and academic planning Perform degree checks for new and continuing students and maintain accurate advising and student progress records Enter and update student schedules in CAMS each semester and coordinate schedule changes with relevant offices Review upcoming course offerings against students' remaining requirements and identify progression issues Respond to student inquiries via email, phone, Zoom, or in person and provide timely guidance Support onboarding, orientation, registration, and graduation coordination for assigned students and programs Collaborate with Admissions, Enrollment Center, Financial Aid, Registrar, Student Accounts, Career Center, DSO, and faculty to support student success.

Skills:

Strong communication and interpersonal skills Organizational and time management skills Attention to detail and accuracy Problem-solving and critical thinking skills Ability to manage multiple priorities and deadlines Proficiency in academic systems and technology tools

Key Competencies:

Strong communication and interpersonal skills Organizational and time management skills Attention to detail and accuracy Problem-solving and critical thinking skills Ability to manage multiple priorities and deadlines Proficiency in academic systems and technology tools

Supervisor:

Naveed Abbasi