SUMMARY Step into a paid, entry-level role where you'll learn the core of office operations and customer care in a production environment. You'll support order processing, documentation, and cross-team coordination while training toward a Customer Service Representative (CSR) path. Expect clear structure, hands-on coaching, and a predictable weekday schedule as you build real, transferable skills.
RESPONSIBILITIES
Provide day-to-day clerical and administrative support for customer service and sales. Enter data, maintain orderly digital/paper files, and keep documents current. Assist with quotes, order intake, job packets, and status updates under guidance. Route information between operations, sales, and prepress to keep work moving. Answer phones and emails with professional, courteous communication. Help with scheduling, basic reports, and other tasks needed to support the team. Participate in training to understand products, systems, and the printing workflow.
QUALIFICATIONS
High school diploma or equivalent. 0-2 years in an office, clerical, or administrative setting (internships welcome). Comfortable using computers and navigating multiple systems. Microsoft Excel required; Google Workspace is a plus. Clear speaker and writer with professional phone etiquette. Organized, reliable, collaborative, and eager to learn in a fast-paced setting.