We are seeking an experienced Operations Manager to oversee our company's daily operations and drive efficiency and productivity. The ideal candidate will have a strong leadership, sales, along with experience in the restoration and/or construction industry . As an Operations Manager, you will manage a team, implement strategic plans, and ensure the business's profitability. This role include commission.

Operations Manager Responsibilities:

• Manage employees, implement procedures, and hold key personnel accountable.
• Responsible for helping to achieve company goals.
• Respond to property damage emergency calls when required.
• Plan, organize and manage crews and subcontractors.
• Establish and maintain client relationships.
• Attend or run appropriate company meetings.
• Handle all inquiries for the team and demonstrate a high level of problem-solving resolution and technical assistance.
• Responsible for mentoring, coaching, and developing employees, recognizing strengths and weaknesses, and developing their skills and abilities.

Qualifications Industry Experience :

Minimum 5 years in restoration, construction, or related field with at least 2 years in a leadership or operations role.

Technical Knowledge :

Familiarity with IICRC standards, mitigation protocols, reconstruction workflows, and insurance processes. Certifications such as

WRT, ASD, FSRT, AMRT

are highly preferred.

Project Management Skills :

Proven ability to manage multiple concurrent projects, allocate resources efficiently, and meet deadlines and budgets.

Leadership & Team Development :

Strong track record of hiring, training, and mentoring field and office staff. Able to foster a culture of accountability, safety, and customer service.

Software Proficiency :

Experience with restoration platforms (e.g., Xactimate, DASH, Encircle), scheduling tools, and CRM systems.

Communication & Client Relations :

Excellent verbal and written communication skills. Capable of resolving conflicts, managing client expectations, and collaborating with adjusters and vendors. Accounting & Budgeting Expertise Strong understanding of GAAP, financial reporting, budgeting, and forecasting. Able to manage P&L statements, cash flow, and cost controls across multiple projects. If you are a motivated individual with a experience in restoration/construction and passion for driving operational excellence, we encourage you to apply for the position of Operations Manager. We offer competitive compensation packages and opportunities for career growth within our organization.

Job Type:

Full-time Pay:

$90,000.00 - $120,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person