Project Administrator QCA Roofing, Inc. - 5.0 Romeoville, IL Job Details Full-time $22 - $25 an hour 5 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off 401(k) 4% Match 401(k) matching Professional development assistance Qualifications Google Workspace Customer communication Administrative experience High school diploma or GED Organizational skills Office experience Full Job Description Project Administrator QCA Roofing | Romeoville, IL Full-Time | On-Site | Monday-Friday, 7:30 AM-4:00 PM $22.00-$25.00 per hour About QCA Roofing QCA Roofing is a locally owned roofing and exterior restoration company serving homeowners and businesses throughout Chicagoland. We specialize in roof replacements, storm damage restoration, exterior renovations, repairs, and insurance-related projects. We take pride in doing great work, taking care of our customers, and continuing to build a company where people have the opportunity to learn, contribute, and grow. We are a close-knit, fast-moving team, which means every person plays an important part in what we do. We value people who care about their work, communicate well, help each other, and aren't afraid to jump in when something needs to get done. As we continue to grow, we're looking for another great person to grow with us. Position Summary QCA Roofing is looking for an organized, dependable, and proactive Project Administrator to join our team. This position is an important connection point between our office, Sales Team, Production Department, customers, municipalities, and other project partners. You'll help keep projects organized and moving forward from the sales-to-production handoff through project completion. Your day may include submitting a permit, checking on a project status, speaking with a homeowner, tracking down a signature, updating a job file, helping Production with documentation, or jumping in to help the office team with something unexpected. If you're someone who enjoys staying organized, helping people, solving problems, and having a variety of things to work on throughout the day, you'll enjoy this role. What You'll Be Doing-Project & Production Coordination Review projects entering production and make sure required documentation has been received Confirm production checklists are complete and follow up on missing information Maintain complete and organized project files within AccuLynx and company systems Help create a smooth handoff between Sales and Production Assist the Production Manager with project status tracking Permits, Municipalities & HOAs Prepare and submit permit applications and contractor registrations Track permits through approval Maintain accurate permit tracking and reporting Obtain required customer signatures and supporting documentation Communicate with municipalities when additional information is needed Schedule required municipal inspections Coordinate permit closeouts after project completion Submit and track HOA applications when required Customer Communication Conduct initial production welcome calls Be a friendly and helpful administrative contact for customers throughout production Communicate project expectations and next steps Provide updates regarding permits, scheduling, and project status Maintain accurate records of customer communication Help answer customer questions and connect them with the right team member when needed Route technical questions to the Production Manager Escalate customer concerns when necessary Project Documentation & Closeout Keep project records accurate and organized Upload documents, correspondence, signatures, and approvals Register manufacturer and labor warranties Process project closeout documentation Track warranty requests and route them appropriately Generate reports as requested by management General Office Support Answer incoming calls and emails professionally Draft and send internal and external communications Coordinate calendars, meetings, and appointments Greet office visitors and help create a welcoming environment Maintain digital and physical files Support the Office Manager and leadership team with administrative tasks and follow-through Occasionally assist with marketing, social media, and other company projects What Success Looks Like You don't need to know everything on day one. We want someone who is willing to learn our systems, ask good questions, and become someone the team can count on. As you grow into the position, success looks like keeping projects organized, communicating well, following through, and helping prevent small details from becoming bigger problems. You'll know you're doing well when permits and documentation are moving, customers are receiving updates, project files are organized, warranties and closeouts are completed, and the team can trust that the administrative side of our projects is being taken care of. What We're Looking For High school diploma or equivalent required 2+ years of administrative, office support, project coordination, or operations experience preferred Strong organizational skills and attention to detail Friendly and professional communication skills Ability to manage multiple responsibilities and changing priorities Strong follow-through Comfortable communicating with customers, municipalities, vendors, and coworkers Willingness to take initiative and solve problems Ability to work independently while also being part of a team Proficiency with MacOS, Microsoft Office, and Google Workspace CRM or project management software experience is a plus QuickBooks Online experience is preferred Construction, roofing, restoration, home services, permitting, or project coordination experience is a plus — but we're also open to the right person who is ready to learn You Will Be a Great Fit If... You like being the person who keeps things organized and knows what's going on. You're comfortable asking questions when you need clarification, but once you learn something, you take ownership of it. You enjoy helping customers and coworkers, and you understand that good communication can make someone's entire experience better. You can have several things happening at once, figure out what needs your attention first, and keep moving. You care about doing things correctly, but you also understand that we're a growing company and sometimes the day doesn't go exactly according to plan. Most importantly, you're looking for a place where you can contribute, learn more, take on responsibility, and grow along with the company. Role Structure The Project Administrator reports to the Office Manager and works closely with the Production Manager, Sales Team, and company leadership . This is a project administration and coordination position. You will help keep the administrative side of production organized, but you will not be responsible for managing roofing crews, jobsite operations, or field production decisions. Compensation & Benefits W-2, full-time hourly position $22.00-$25.00 per hour , based on experience 401(k) deferral eligibility after 30 days of employment Company 401(k) match up to 4% after one year of service 6 paid holidays after 90 days PTO accrued at 1 hour for every 40 hours worked Performance-based incentives and growth opportunities Professional development assistance No medical or dental insurance offered at this time Schedule Monday-Friday | 7:30 AM-4:00 PM On-site in Romeoville, Illinois Physical Requirements Ability to sit, stand, and move throughout the office during the workday Ability to occasionally lift up to 50 lbs., including files, materials, and office supplies Commitment to Diversity QCA Roofing is an equal opportunity employer. We are committed to creating a workplace where people are respected, valued, and given the opportunity to contribute to the success of the team. Interested in Joining Us? If this sounds like the kind of role and team you've been looking for, we'd love to learn more about you. Apply directly through Indeed to be considered for the position. Candidates selected for the next step will be contacted by our team.

Pay:

$22.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Paid time off Professional development assistance

Work Location:

In person