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Robert Half

Leasing Occupancy Specialist

Career Insights for Office / Administrative Assistant (General)

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$48,670 / year median in Massachusetts

-4% projected decline

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Job Description

Leasing Occupancy Specialist Robert Half - 3.9 Chelsea, MA Job Details Temporary | Contract $28.50 - $33.00 an hour 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Income verification Customer records maintenance Correspondence management Confidential information handling Microsoft Excel Email customer support Microsoft Outlook Phone communication Service scheduling Regulatory compliance In-person customer service Client file management Mid-level Administrative experience Meeting scheduling Financial records management Financial records review Property leases Financial data management Property management company experience Document review Organizational skills Interviewing Telephone systems Multi-line phone systems Documentation Handling Legal compliance Housing application processing Communication skills Marketing Full Job Description We are looking for a Leasing Occupancy Specialist to support housing operations through a contract assignment. This role focuses on reviewing applicant and resident information, applying occupancy and rent guidelines, and ensuring clear communication throughout the leasing and recertification process. The ideal candidate brings strong administrative judgment, attention to detail, and the ability to handle sensitive records effectively.
Responsibilities:
Review household income and supporting documentation to determine rental amounts in accordance with applicable housing guidelines. Evaluate applicant files to confirm program eligibility and identify any missing or incomplete information. Prepare and distribute resident notices related to rent changes, recertifications, and other occupancy matters. Meet with applicants and current residents to gather information, conduct interviews, and arrange follow-up re-examination appointments. Maintain organized and accurate tenant files, ensuring documentation is current, complete, and properly recorded. Coordinate calendars for interviews, orientations, and other resident-facing appointments while providing timely updates to all parties. Draft clear and detail-oriented written communication, including letters, memos, and routine correspondence for applicants, residents, and internal teams. Support occupancy goals by assisting with outreach and marketing efforts designed to improve leasing activity and reduce vacancies. Interpret housing policies and regulatory requirements to help maintain compliance across leasing and occupancy activities. Respond to questions from residents, applicants, and property staff regarding procedures, documentation, and program rules while safeguarding confidential information. Experience in administrative, leasing, property management, or housing-related support work. Ability to review financial and household information with accuracy and strong attention to detail. Proficiency with Microsoft Word, Excel, and Outlook for document preparation, tracking, and communication. Strong customer service and interpersonal skills with the ability to communicate clearly by phone, email, and in person. Comfortable managing a multi-line phone system, scheduling appointments, and handling a high volume of inquiries. Accurate data entry and file organization skills, including maintaining structured and confidential records. Ability to interpret policies, follow established procedures, and work effectively with property management teams. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .