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AF
Anthony F. Cordeiro Insurance Agency
Administrative Assistant
Career Insights for Office / Administrative Assistant (General)
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Scorecard
Based on Massachusetts data
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$48,670 / year median in Massachusetts
-4% projected decline
Job Description
Overview We are seeking a detail-oriented and organized Administrative Assistant to support our insurance team. This role involves managing administrative tasks, assisting with policy documentation, and providing excellent customer service to clients. Responsibilities Assist with daily office operations, including answering phones, managing correspondence, taking payments, and maintaining files. Prepare, review, and process insurance applications, claims, and policy documents accurately and efficiently. Respond to client inquiries via phone and email, providing information and resolving issues related to their policies. Maintain and update client records in the database, ensuring all information is accurate and current. Work closely with insurance producers and underwriters to facilitate the processing of applications and claims. Ensure compliance with industry regulations and company policies in all administrative tasks. Generate reports on policy renewals, claims status, and client communications as needed. Skills Prior experience working in an office environment is