Office Assistant - III City of New Bedford - 3.6 New Bedford, MA Job Details Full-time $20.69 an hour 1 day ago Benefits Health insurance Flexible spending account Paid time off Parental leave Employee assistance program Employee discount Life insurance Retirement plan Qualifications Computer operation Customer communication Microsoft Excel Microsoft Outlook Computer literacy Employee relationship building Administrative experience High school diploma or GED Organizational skills Customer support Clerical experience Technical Proficiency Full Job Description Job Summary We are seeking a dynamic and highly organized Office Assistant - III to join our team! This energetic role is vital in ensuring the smooth operation of our office environment, providing exceptional administrative support, and delivering outstanding customer service. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills. As an Office Assistant - III, you will handle a variety of clerical tasks, manage front desk responsibilities, and support office management functions to foster an efficient and welcoming workplace. Responsibilities This position provides a variety of routine and complex administrative and clerical support to the centralized payroll division within the Treasurer's office. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Records and reconciles all cash receipts on behalf of the City. Develops and maintains office forms and procedures. Serves as liaison between city departments and trains staff on all cash-related transactions. Performs complex financial processing activities in a specialized area of the treasury. Answers telephones and routes calls or provides information as required; greets visitors and responds to inquiries from employees, citizens, and others. Compiles data and prepares a variety of reports for all treasury functions, as necessary. Performs data processing, bookkeeping, and understands basic accounting procedures. Provides effective and efficient customer service and promotes and maintains responsive community and working relations. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy is essential. Excellent organizational skills with keen attention to detail and accuracy in data entry. Strong verbal and written communication skills; bilingual abilities are a plus to serve diverse clients effectively. Ability to manage confidential information responsibly while providing exceptional customer support. Join us in this exciting role where your organizational talents will make a meaningful impact! We value energetic professionals who thrive on supporting team success while delivering top-tier service to our taxpayers and visitors alike. Special Requirements Criminal Offender Record Investigation (CORI) background check is mandatory. Education and Experience Graduation from high school plus or GED equivalent. At least two years of additional technical training or college coursework. At least one year of office experience required. Any equivalent combination of education and experience. Required Skills and Abilities Department policies and procedures. Basic accounting practices and procedures. General office procedures and the use of standard office equipment and relevant software programs, including Excel, Word, Outlook, and MUNIS. Understand and follow oral and written instructions. Multitask and prioritize workload. Work independently with minimal supervision. Establish and maintain effective working relationships with supervisors, coworkers, and the general public. Oral and written communications. Customer service. The use of computers and other office equipment. Tools and Equipment Used Computers, calculators, phones, copy machines, and other general office equipment. Work Environment Work is performed in an office setting. Workload and stress levels vary dramatically. The Office Assistant III makes constant contact with other staff, members of the public, and City departments. This requires excellent customer service skills. The Office Assistant III is expected to operate in an environment where errors can be costly regarding the efficiency of the operation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is generally sedentary. Employees must be able to remain in a stationary position 50% of the time. This employee occasionally needs to move about inside the office to access filing cabinets, office machinery, etc. This position requires the operation of a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The employee must operate, activate, use, prepare, inspect, place, detect or position various equipment as needed. This position requires the employee to communicate, detect, converse with, discern, convey express oneself, exchange information. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. This position requires the employee to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess. The ability to observe details at close range within a few feet of the observer. This employee frequently moves boxes up to 20 pounds across office areas for various needs, including having to lift, carry, push, pull, or otherwise move objects. Work Hours This is a full-time non-exempt position with a typical 40 hours per week with possible availability for after normal hours of operation during emergencies and other departmental critical needs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice as needed by the City of New Bedford within the scope of departmental needs. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment of the position.

Pay:

$20.69 per hour

Benefits:

Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan

Work Location:

In person