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Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on Massachusetts data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$50,744 / year median in Massachusetts
+5% projected growth
Job Description
Responsibilities:
- Welcome visitors and customers in a courteous manner while maintaining a welcoming front office presence.
- Route incoming calls through a multi-line phone system and ensure messages or inquiries reach the appropriate team members.
- Provide administrative support to customer-facing staff by reviewing acknowledgements, updating order details, and entering information accurately.
- Sort, distribute, and prepare incoming and outgoing mail, including internal deliveries and weekly shipment of sales materials.
- Replenish paper in shared office printers and help keep common equipment areas organized and ready for use.
- Receive office and supply deliveries, confirm order accuracy, and place materials in designated storage areas, including moving heavier paper boxes when needed.
- Step in to cover reception responsibilities for other office locations or team members when coverage is required.
- Monitor inventory for office, lunchroom, mailroom, and shipping supplies, and communicate restocking needs to management.
- Assist with additional support tasks for internal departments as requested, including toner recycling and seasonal care of outdoor plants.
- Participate in scheduled training during the first week and follow established procedures to ensure smooth front desk operations.