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Robert Half

Front Desk

Career Insights for Administrative Clerk / Coordinator

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Based on Massachusetts data

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$50,744 / year median in Massachusetts

+5% projected growth

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Job Description

We are looking for a dependable Front Desk team member to support daily office operations for an agriculture-focused organization in Tewksbury, Massachusetts. This Contract position is ideal for someone who enjoys creating a welcoming environment, managing administrative tasks, and assisting multiple teams throughout the day. The role combines reception coverage, mail handling, supply coordination, and general office support in a fast-paced setting.
Responsibilities:
  • Welcome visitors and customers in a courteous manner while maintaining a welcoming front office presence.
  • Route incoming calls through a multi-line phone system and ensure messages or inquiries reach the appropriate team members.
  • Provide administrative support to customer-facing staff by reviewing acknowledgements, updating order details, and entering information accurately.
  • Sort, distribute, and prepare incoming and outgoing mail, including internal deliveries and weekly shipment of sales materials.
  • Replenish paper in shared office printers and help keep common equipment areas organized and ready for use.
  • Receive office and supply deliveries, confirm order accuracy, and place materials in designated storage areas, including moving heavier paper boxes when needed.
  • Step in to cover reception responsibilities for other office locations or team members when coverage is required.
  • Monitor inventory for office, lunchroom, mailroom, and shipping supplies, and communicate restocking needs to management.
  • Assist with additional support tasks for internal departments as requested, including toner recycling and seasonal care of outdoor plants.
  • Participate in scheduled training during the first week and follow established procedures to ensure smooth front desk operations.