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Property Management Firm
Tenant Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on Massachusetts data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$50,744 / year median in Massachusetts
+5% projected growth
Job Description
Tenant Coordinator Property Management Firm Wakefield, MA Job Details Full-time $40,000
- $60,000 a year 19 hours ago Benefits Health insurance Paid time off 401(k) matching Qualifications Microsoft Excel High school diploma or GED Driver's License Graphic design software Productivity software File organization Quality data entry Office record organization Customer data entry Tenant complaint resolution Full Job Description About the role: Offers general administrative support to the commercial property management team.
Duties:
- Performs a variety of administrative tasks for the commercial property management team including but not limited to phone communication, draft, preparation, and distribution of correspondence, approving invoices, calendar scheduling, meeting coordination, filing and copying, etc.
- Serve as a supportive point of contact for tenants, addressing their inquiries and concerns with professionalism and excellent phone etiquette.
- Utilizing our online property management software, Appfolio, to track and manage building engineer work orders. Coordinate and monitor status or work assigned to vendors and/or property management team, ensuring timely completion of maintenance requests.
- Coordinate accounts payables and receivables and approve invoices for payment on Appfolio.
- Maintain organized vendor and property files and databases, accurately entering and updating tenant information. This includes tracking insurance certificates, lease abstracts, etc.
- Maintain positive tenant relationships through effective communication and problem-solving.
- Assist with rent collections correspondence with tenants as needed.
- Provide ad-hoc administrative support to the property management team as needed including running errands for the office.
- Support with monthly accounting and building financials.
Required Skills:
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Proficient in Microsoft Office Suite
- Word and Excel
- Strong communication skills.
- Attention to detail in data entry and file management.
- Ability to resolve tenant issues in a professional manner.
- Proficiency in basic accounting functions.
- Knowledge or experience in real estate is a plus.
- Proficient in basic Adobe functions.
- Basic accounting knowledge Employee must have a reliable form of transportation. Voted by Boston Business Journal as a "Best Place to Work in Massachusetts
- we are a progressive real estate company located in a desirable area on the north shore, specializes in property management and real estate consulting.
Job Type:
Full-time Pay:
$40,000.00- $60,000.