Introduction An Office Secretary III is work providing secretarial support to an official, Administrator or administrative staff. This position serves as an important role in the administrative operations of the Office of Financial Regulation (OFR). It involves providing administrative and clerical support to the Office's units, primarily the Consumer Response Unit and the Licensing Unit, and it may provide administrative support to the Commissioner, Deputy Commissioners, Assistant Commissioners, Office Manager, Director of Administration, and Assistant Director of Administration.

GRADE ASTD10 LOCATION OF POSITION 100 S.

Charles Street, Baltimore, MD 21201 Main Purpose of Job This position serves as an important role in the administrative operations the Office of Financial Regulation (OFR). It involves providing administrative and clerical support to the Office's units, primarily the Consumer Response Unit and the Licensing Unit, and it may provide administrative support to the Commissioner, Deputy Commissioners, Assistant Commissioners, Office Manager, Director of Administration, and Assistant Director of Administration. This position is responsible for daily mail processing, incoming telephone calls, email, registering and greeting visitors for the Office and serves as the Receptionist. This position may, at the discretion of the supervisor, work remotely in accordance with the Agency's telework policies.

POSITION DUTIES

Duties of this position include but are not limited to : Performs administrative duties for the Office of Financial Regulation.

Managing correspondence:

Handling incoming and outgoing communications such as emails, letters, and phone calls. This involves screening calls, taking messages and responding to inquiries. This work involves exercising independent judgment in terms of reviewing and distributing all mail and logging all deliveries and checks received, which is part of the dual control system; greets visitors and provides them with the requested information or referrals. Logs checks received and prepares deposit tickets. Drafts correspondence such as emails memorandums and letters. Determines when licensing bonds need to be increased by reviewing requirements. Provides information to callers about laws, rules, regulations, operations and procedures specific to licensing department requirements.

Document management:

Organizing and maintaining files, records, and confidential documents, such as but not limited to onboarding documents and inventory forms. Assembles and prepares reports in Google suites.

MINIMUM QUALIFICATIONS

Education :

Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience :

Three years performing secretarial or clerical work involving typing duties.

Notes :

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education. 2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience. 3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. One year of experience working with equipment inventory process. One year of experience working on new employee onboarding process. Experience preparing reports.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position. All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to

LABOR/DUI

as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide enough information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. Unfortunately, we won't consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Please note:

A resume may be attached as supplemental information; however, only the information provided in the application will be reviewed and considered in the evaluation process. All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.), must be submitted and received by the closing date. Information submitted after this date will not be considered. For positions that require a bachelor's/master's degree, etc.: Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted before hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position. The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS

The online application is

STRONGLY

preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767-4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.

Help@maryland.gov . If you encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214. The paper application must be received by 5 pm, close of business, on the closing date for the recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.

Completed applications, required documentation, and any required addendums may be mailed to:

Maryland Department of Labor/ Office of Administration Attn:

Jasmine Hubbard 26-001362-0017 100 S. Charles Street, 5 th Floor Baltimore, MD 21201 For additional information, please contact Jasmine Hubbard at 410-767-2627 or via email Jasmine.

Hubbard1@maryland.gov.

TTY Users:

call via Maryland Relay The MD State Application Form can be found online. Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.