Job Summary We are seeking a proactive, organized, and dependable Office Assistant to support daily operations at our Elkton location. This role is essential to maintaining a smooth, efficient, and welcoming office environment. The ideal candidate is detail-oriented, professional, and comfortable managing both administrative tasks and light field responsibilities. This paid position offers an excellent opportunity to grow your office management skills while contributing to a collaborative and mission-driven team. Responsibilities Greet visitors and client's professionalism while managing all front desk duties. Answer and route call on a multi-line phone system with accuracy and courtesy. Maintain organized filing systems (physical and digital) for easy document retrieval. Perform accurate data entry using Microsoft Office, Google Workspace, and QuickBooks. Maintain and update clients and employees' schedules. Assign caregivers to clients in their homes and ensure proper service coordination. Assist with hiring and onboarding new staff (CNA, CMT, GNA, PCA, RN, etc.) Communicate regularly with Support Planner Agents (SPA). Track nursing assessments and update internal systems (including Excel logs). Manage calendars, schedule meetings, and coordinate staff/client appointments. Support office operations including supply inventory, ordering, equipment upkeep. Provide excellent customer service via phone or email. Proofread documents for accuracy and proper formatting. Complete clerical tasks such as copying, scanning, faxing, and mailing. Prioritize tasks effectively and meet deadlines in a fast-paced environment. Reporting directly to Management on assigned duties Drive up to 25% of the time for client introduction, marketing, training new staff, and related tasks. Experience Previous office or administrative experience preferred (not required) Experience with QuickBooks is a plus Bilingual abilities are highly valued Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace Experience with multi-line phone systems and front desk operations Strong typing, data entry and proofreading skills Excellent organizational and multitasking abilities Professional customer service skills and phone etiquette Requirements

MUST DRIVE

(fieldwork required)

MUST HAVE VALID 1ST AID & CPR CERTIFICATION!

MUST

PASS A BACKGROUND CHECK!

AVAILIABILITY

• MONDAY, WEDNESDAY, & FRIDAY (flexible) Hours
• 9:00 am
• 3:00 pm

Pay:

$19.00 per hour Expected hours: 18.0 per week

Benefits:

On-the-job training Paid training People with a criminal record are encouraged to apply

Work Location:

In person