We are a small local business in need of an experienced Office Assistant for customer-facing role. Duties Handle customer communication by phone, email, and text message Ensure customer communication is clear and friendly Answer office phone (single line) with professionalism and courtesy Respond promptly to email, phone, and text messages Collect accurate customer information for job estimates Schedule job estimate appointments File and organize business records Other duties as requested Qualifications Excellent customer service skills Excellent communication skills with the ability to communicate professionally and clearly by phone, email, text message, and in person Computer proficiency (Microsoft Windows OS) Experience with Google suite (Gmail, Drive, Docs, Sheets, Maps) Experience with Quickbooks (sending estimates only, no bookkeeping) Previous office / clerical experience is a must Strong organizational skills and attention to detail Independent and self-motivated Ability to get along well with all kinds of people This is a full-time, year-round position working on site in our north Ocean Pines office, Monday-Friday 8am-4:30pm. Retirees and veterans encouraged to apply. Full-time/part-time negotiable. Pay negotiable based on experience.

Pay:

$18.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person