Salary:

$52,000

Benefits:

The University of Maryland Eastern Shore, as a University System of Maryland institution and a Maryland State agency, provides a comprehensive benefits package to all regular faculty and staff. The Office of Employee Benefits provides consultative services and assistance with benefits planning, enrollment, and changes. Eligible employees may participate in a variety of benefit plans including:

Health insurance, including multiple medical plan options for employeesand dependents offered through the State of Maryland Employee BenefitsDivision.
Prescription drug, dental, and flexible spending accounts, and visioncoverage.
Retirement plans: mandatory enrollment in a state pension system or anOptional Retirement Plan with Fidelity or TIAA, Supplemental RetirementAccounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual statematch, Life Insurance (state sponsored MetLife, USMsponsored MetLife Plan, life insurance and long-term disability insurance).
Tuition remission benefits for eligible employees and, subject to USMpolicies, spouses and dependents at University System of Marylandinstitutions.
Non-exempt positions start at 11 days annual per year, sick leave 15 daysper year, personal leave 3 days per year). Overtime, shift-differential and on-call pay and paid holidays.
Employee wellness and support resources and access to the State ofMaryland wellness programs.

Essential Responsibilities:

Confidential Content:

Manages highly confidential materials, reports, phone calls, emailmessages, etc.
Edits, formats, and revises a variety of documents and materials created byothers. Proofreads for grammatical, typographical and basic content errors.
Converts rough copy and drafts to final version quality reports,presentations, and documents.

Includes incorporating edits from multiple reviewers, adding graphics andeffects to presentations and applying campus style guidelines.

Drafts and signs routine correspondence and replies to inquiries which donot require technical program knowledge.
Develops, implements, and maintains paper and electronic filing systemswhich meet department needs and satisfies requirements for retention andinformation security.

Critical Infrastructure Support:

Enters, updates, retrieves information, and creates reports as needed.
Works with appropriate databases to assist with upkeep and managementof Title IX and ADA software.
Researches, analyzes, and summarizes information and source materialsfor reports independently and communicates findings orally and in writing.
Receives and reads incoming correspondence and information.
Summarizes and prioritizes review of correspondence.

Screens out itemsto be handled personally, and forward remainder with necessarybackground material.

Customer Service:

Receives and screens telephone calls and visitors.
Greet and assist students, faculty, staff, parents, and attorneys that haveTitle

IX, EEO, ADA

issues or concerns.

Assist with faculty communication and student partnership related toaccommodations and exam distribution.
Assists with appropriate proctoring of exams for students withaccommodations in our testing center.

Assist students needing SpecialAccommodations by making appointments and answering questions.

Travel, Supplies, Account Reconciliation:

Independently handles procedural and substantive matters and inquirieswhich do not require technical knowledge or refers callers to others asappropriate.
Makes all necessary arrangements for travel and independently performsrequired administrative follow-up and recordkeeping.
Assists in preparing and administering department budget by updatingaccounts, running periodic reports, and reimbursements from travel.
Acts as intermediary for supervisor, interacting with officials, staff at alllevels and the public.

Office Manager:

Manages the office space, schedules, testing areas, conference room, etc.
Provides information requiring comprehensive knowledge of institutionalpolicies, procedures, and special departmental issues.
Anticipates supervisor's course of action when absent and facilitatesproblem resolution. Interprets administrative decisions and policies toother staff and transmits directions andinstructions based on authority delegated by the supervisor.
May provide guidance and instruction to other office support staff.
Performs other related duties as assigned.

Required Minimum Qualifications:

High School Diploma or GED.\n
Three years providing administrative support.\n
General knowledge of and skill in the practical application of generally\naccepted office practices and procedures.\n
Must have excellent communication, customer service, organizational,\ninterpersonal, and written skills.

Required Knowledge/Skills/Abilities:

Ability to communicate effective both orally and in writing.\n
Ability to proofread and edit written documents.\n
Skill in various computer software packages, such as word processing,\nspreadsheets, database, and presentation programs, Internet, email and\ncalendaring software.\n
Ability to quickly learn and manage software for department processes.\n
Ability to understand and follow oral and written instructions.\n
Ability to interact effectively with internal and external parties in a\ncourteous and efficient manner.\n
Ability to plan, organize, prioritize, and execute multiple and continuing\nassignments with general instructions.

Physical Demands:

May require extended periods of standing, bending, stooping, sitting at\ndesk.\n
May require lifting.\n
Requires communication with a variety of constituents externally and\ninternally.\n
Requires operation of a variety of office equipment.

\nMinimum Qualifications\n

EDUCATION

High School Diploma or GED\n

EXPERIENCE:

3 years experience providing administrative support.\n

OTHER:

Applicants may be required to complete the institution's required skills assessment to be considered. Some positions require specific skills such as word processing, spreadsheet, presentation, database, email or calendaring software, and Internet proficiency.\n

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

\nGeneral knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effective both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database, and presentation programs, Internet, email and calendaring software. Ability to understand and follow oral and written instructions. Ability to interact effectively with internal and external parties in a courteous and efficient manner. Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.\n

OTHER:

\nExcept for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.\n

CONDITIONS OF EMPLOYMENT

\nN/A\nAdditional Job Details\n

Required Application Materials:

\nQualified applicants should submit a cover letter, resume, and a list of names of three current professional references (current or past supervisor) including e-mail address, and telephone number (current supervisor will not be contacted without the candidate's prior consent). All applicants must apply using the new online application system. Please visit umd.wd1.myworkdayjobs/UMES to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.\n

Best Consideration Date:

Posting Close Date:

Open Until Filled:

Yes\nDepartment\nUMES-PRES-President's Office\nWorker Sub-Type\nStaff Regular\nSalary Range\n$52,000...Visit the Employer site for more 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