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ALIGN ENT AND ALLERGY

Office Assistant

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$37,610 / year median in Michigan

+5% projected growth

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Job Description

Office Assistant Michigan Ear Institute - Farmington Hills - Farmington Hills, MI 48334 Apply Overview Salary Range $18.00 Hourly Apply Patient Care Coordinator Michigan Ear Institute, a rapidly-growing provider of therapy services with a focus on Vestibular Rehabilitation, balance and fall prevention, is currently seeking a Patient Care Coordinator to join our growing organization and become part of our progressive team. This position will both assist the department with therapy services under the direction of a PT, and will also be responsible for administrative duties. This is a full time, Monday-Friday position that is 100% in person.
Job responsibilities will include:
Assisting the Physical Therapists with patient exercises and movement as directed Keeping the clinic clean & organized, as well as preparing treatment areas Greeting patients while also helping support front desk when needed in scheduling appointments, handling patient check-in/out, verifying insurance, authorizations and any other work as necessary to help the clinic workflow efficiency This combined role requires a pro-active and self-motivated person capable of multi-tasking, with good organizational skills to help ensure smooth operations and positive patient experience. High proficiency and excellent communication skills are required. Qualifications and benefits High school diploma or GED required Work experience as a physical therapy technician/aide is helpful Previous front desk receptionist experience preferred Computer skills - must be comfortable working in Office 365 and EMR system. Knowledge of WebPT and/or Athena is helpful. Excellent communication skills and a desire to work with patients Ability to take initiative and manage multiple priorities This is a great opportunity for someone seeking experience in a physical therapy setting or for someone who enjoys a blend of administrative work combined with working with patients.
Benefits:
Medical, dental, vision offered the first of the month after 30 days Company paid life, short and long-term disability coverage 401k with employer contribution Paid time off and paid holidays Voluntary insurance plans such as pet insurance, legal, identity theft, critical accident/illness etc. Share job details to