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Administrative Assistant

Job

Dunkin' (OM Group)

Keego Harbor, MI (In Person)

$41,600 Salary, Full-Time

Posted 2 weeks ago (Updated 1 day ago) • Actively hiring

Expires 6/19/2026

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Job Description

OM Group is currently seeking an Administrative Assistant to join our busy, growing team. This will be mostly a full time position, but flexible hours can be discussed. Job will be at our main office (some days could be remote from home) which is located inside a working restaurant. Our Franchise owner and senior leadership team is looking for someone to assist our office team in everyday Administrative, HR and everyday operations as needed.
  • Responsibilities:
  • Answer customer complaints (by phone or email)
  • Assist with Payroll, and monthly bonuses, for 60+ restaurants
  • Assist and manage future construction, development and remodel projects
  • Assist with New Hire paperwork for the restaurants
  • Assist with setting up interviews/meetings
  • be responsible for weekly paperwork from Restaurant/Area Managers
  • Organize appointments/calendars for the COO/VP of Operations /Director of Operations
  • Assist and coordinate with vendors/maintenance/repairs
  • Assist and report directly to the COO/VP of Operations and Director of Operations
  • Provide administrative support to Operations management as needed
  • Any other duties assigned by management
  • Perform clerical duties
  • Answer phones
  • Assist with A/P and A/R
  • File
  • Answer, compose emails
Qualified Candidates:
  • Demonstrate professional and strong work ethics
  • Punctual
  • Capable of multi-tasking
  • Interact in a friendly, professional manner with Managers/Area Managers
  • Organized and detail-oriented
  • Understand and follow work rules and procedures
  • Possess strong communication skills
  • basic accounting skills
  • Self-starter with limited supervision
  • would like someone who can manage others, if needed for growth in the office side
  • Minimum 2-3 years experience as an Administrative Assistant
  • Some college preferred
  • Experience with emailing, outlook, Word, Excel, and ability to adapt to our restaurant back of house software programs
  • Professional appearance
  • Long term candidate preferred
  • knowledge of QSR restaurants preferred We offer several affordable insurance plans after 30 days and PTO after 6 months Resumes may be sent via e-mail.
No phone calls please or unannounced visitors You are applying for work with a franchisee of Dunkin' Donuts not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees."
Job Types:
Full-time, Part-time Pay:
$18.00
  • $22.
00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Education:
Associate (Preferred)
Experience:
Administrative Experience:
2 years (Preferred)
Work Location:
In person

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