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HI
Holiday Inn Express Warren
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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Based on Michigan data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$37,610 / year median in Michigan
+5% projected growth
Job Description
Job Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience from the moment they arrive. Your energetic approach and excellent communication skills will help foster a positive environment, while your organizational prowess keeps daily operations running seamlessly. This paid position offers an exciting opportunity to develop your administrative and customer service skills within a vibrant team setting. Responsibilities Greet visitors and clients warmly, providing exceptional customer service and assistance Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel Handle all front desk duties including check-ins, appointments, and visitor sign-ins with accuracy Maintain office management tasks such as filing, data entry, and document proofreading to ensure organized records Utilize productivity software like Microsoft Office (Word, Excel) and spreadsheets to support administrative functions Manage calendar appointments and schedule meetings using calendar management tools Support office operations by performing clerical tasks such as faxing, photocopying, and filing documents Demonstrate strong phone etiquette and clear communication skills in all client interactions Maintain a professional appearance and demeanor while managing office supplies and ensuring the front desk area is tidy Experience Prior office experience or administrative support roles preferred but not required; training provided for the right candidate Familiarity with office management software such as Microsoft Office Suite (Word, Excel) and data entry tools Proven ability to handle multi-line phone systems with professionalism and efficiency Bilingual skills are a plus to assist diverse client needs effectively Strong organizational skills with attention to detail in clerical tasks like proofreading, filing, and record keeping Excellent customer service skills with a friendly attitude and positive approach to client communication Ability to manage time effectively in a fast-paced environment while maintaining productivity software proficiency Experience in front desk or reception roles that involve calendar management, phone communication, and client interaction is highly valued Join us in creating a welcoming environment where professionalism meets energetic service! This role offers an engaging opportunity to develop essential administrative skills while supporting our vibrant team. We're committed to fostering growth, providing comprehensive training, and ensuring every team member feels valued.