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Candlewood Suites Independence Mo

Front Desk Agent

Career Insights for Front Office Assistant

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$36,806 / year median in Missouri

+4% projected growth

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Job Description

Job Summary We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively workplace atmosphere. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Answer multi-line phone systems efficiently, directing calls accurately and professionally. Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools. Handle data entry tasks with precision, maintaining accurate records in spreadsheets and office databases. Perform clerical duties such as filing, proofreading documents, and preparing correspondence using Microsoft Office Word and other office software. Support office management activities including supply inventory, mail distribution, and maintaining cleanliness of reception areas. Assist with client communication via phone, email, or in person to ensure excellent customer support and service. Qualifications Proven experience in office management or administrative roles with strong organizational skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Google Workspace applications. Excellent computer literacy including data entry, spreadsheet management, and document proofreading. Strong phone etiquette skills with experience operating multi-line phone systems. Bilingual abilities are highly desirable to serve a diverse client base effectively. Demonstrated ability to handle clerical tasks efficiently while maintaining attention to detail. Previous experience in customer service or front desk roles is preferred; personal assistant experience is a plus. Join our team as a Front Desk Agent where your enthusiasm, technical proficiency, and commitment to excellent service will make a meaningful impact every day!
Pay:
From $16.00 per hour
Work Location:
In person