Administrative Assistant II City of University City - 3.1 University City, MO Job Details Full-time From $50,338 a year 1 day ago Qualifications Customer communication Customer inquiry handling

Full Job Description Title:

Administrative Assistant II FLSA Status:

Location:

Onsite Status:

Full-Time

JOB PURPOSE

This position provides intermediate-level administrative and clerical support to the department, including financial processing duties, by performing a variety of routine and semi-routine office tasks to ensure efficient departmental operations under moderate supervision.

ESSENTIAL FUNCTIONS

The following duties are normal for this position, but not to be construed as exclusive or all-inclusive. Other duties may be required as assigned. Perform routine and semi-routine clerical and administrative tasks to support departmental operations Complete intake, processing, and tracking of applications, forms, and related documentation Input and maintain accurate data in database systems and process associated payments Prepare, compile, and distribute correspondence, notices, and renewal materials Maintain organized records, files, and documentation in accordance with established procedures Respond to inquiries and follow up with applicants, customers, or stakeholders regarding incomplete or delinquent items Assist with preparing reports, posting information, and supporting departmental communications Follow established guidelines and procedures while recognizing when adjustments are needed Collaborate with team members and other departments to ensure efficient workflow Assist with Sanitation billing and collections Perform additional administrative duties as assigned

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES

Ability to perform a variety of office and clerical tasks with accuracy and attention to detail Skill in organizing and maintaining records, files, and documents Ability to communicate effectively with staff, the public, and external contacts Knowledge of administrative procedures and departmental operations Ability to follow established processes and adapt to occasional changes in procedures Ability to work independently under moderate supervision Knowledge of public works administration preferred

QUALIFICATIONS

High school diploma or equivalent with 3-6 years of experience Associate degree preferred Notary preferred

OVERALL PHYSICAL STRENGTH DEMANDS

Constantly required to exchange accurate information Constantly operates a computer and other office machinery Constantly observes details at close range Frequently remains in a stationary position Occasionally moves about inside an office Occasionally moves office equipment weighing up to 25 pounds

OVERALL WORK ENVIRONMENT

Constantly works in an indoor environment