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National Park Service

Administrative Officer

Job Description

Duties Some of the major duties you will perform include but are not limited to the following: This position serves as the Division Chief of Administration and Business Management for the Blue Ridge Parkway. The incumbent manages an interdisciplinary, complex organization through the management of subordinate supervisory staff, through coordination and management of a broad range of business services, which include but are not limited to: financial management, asset and property management, technology management, concessions management, human resources and contracting support, agreements management and project support for field-based park operations and investments across 469 miles in two states and 29 counties, serving over 16 million visitors per year. The Chief of Administration serves as a critical member of the park's executive leadership team and has responsibility to provide expert-level advice and guidance to park leadership on a wide range of financial and business management matters and functions for the Superintendent, Assistant Superintendent, other Division Chiefs, as well as park staff throughout the Parkway and in surrounding, smaller NPS units. Directs the work of subordinate supervisory and non-supervisory staff to deliver direct and indirect administrative services in support of the park mission. The Chief plans, analyzes, coordinates and monitors the formulation and execution of the park's operating and project delivery budgets, to include strategic planning and workforce development. Manages parkwide internal controls, procedures, operating processes and program goals in support of park priorities as identified by the leadership team and the park Superintendent. Incumbent must lead and coordinate park functions according to a complex set of laws, regulations and policies, and must recommend and implement creative solutions for which there may be few precedents and which have parkwide, regional and national impacts. The incumbent is the authoritative source of administrative and business operations and policy guidance within the park, as they related to a program of operations and maintenance that impact natural and cultural resources, lands, federal facilities, and gateway communities- and are impacted by changing physical and socioeconomic environments and political pressures. Incumbent assesses the effectiveness of park operations and functions, develops new programs to improve effectiveness and efficiencies, and creatively resolves unique and high-stakes challenges with consideration of administrative and agency priorities, park mission goals, and leader's intent for mission success. Requirements Conditions of employment Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit . Must possess and maintain a valid driver's license throughout employment. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. You may be required to occasionally travel overnight away from home. You must obtain a government charge card for travel purposes. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. A financial disclosure report will be required within 30 days of appointment. As a condition of employment for accepting this position, you may be required to serve a 1 year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

•Additional Requirements located under qualifications

• Qualifications Requirements Continued ... Under applicable law, the employment of an individual serving a probationary period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. This is a supervisory position that may require completion of a supervisory probationary period.

QUALIFICATIONS

All qualifications must be met by the closing date of this announcement - 10/01/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience . For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. To qualify for this position at the GS-14 grade level, you must have the following minimum qualifications by close of the announcement:

Experience :

To qualify, you must possess at least one full year of specialized experience equivalent to the GS-13 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience: managing and implementing a comprehensive park administrative, financial, business, and/or commercial services program; managing a complex, multi-faceted administrative, financial or business support function that supports several diverse program areas; providing a wide variety of administrative services to enable efficient operation of a business or program office; analyzing work functions and processes and identifying process improvements; planning and coordinating budget and financial plans and operations; and developing and formulating alternative solutions to administrative matters. You must include hours per week worked.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education This position does not allow substituting education for experience. Additional information Additional vacancies may be filled using this job announcement. A continued service agreement may be required if it is determined you are eligible for a permanent change in duty station (PCS), recruitment, or relocation incentive. All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, .

Physical Demands:

Most of the work is performed indoors in an office setting. There may be some extended walking through facilities, carrying light items, or driving an automobile. Mentally stressful and taxing situations are frequently present.

Work Environment:

The work environment involves everyday risks or discomforts, which require normal safety precautions typical of places such as offices, meeting and training rooms, and commercial vehicles. The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics): Communication Financial Management Leadership Problem Solving Technical Competence To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment(s), including a structured resume review.



These assessments measure the critical competencies listed above that are required to successfully perform the job. All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

DUE WEIGHT

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, you must submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. The following documents are required and must be submitted by 11:59 PM (ET) -10/01/2026-unless otherwise stated in this vacancy announcement: Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time) . Your resume must clearly show how long you have held each grade/rank. Resumes must not exceed 2 single-sided pages and resumes longer than 2 pages will not be accepted. The minimum font size is 10-point for all body text. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements.

Resume Builder:

Complete All Required Assessment(s) .

Performance Appraisals and Awards :

All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor. If the performance appraisal is not dated within the last 18 months OR no performance appraisal is available, you must submit a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).

Eligibility Documentation :

Current and former Federal employees must submit latest SF-50 (i.e. Promotion, Separation, Within Grade Increase (WGI)) showing tenure 1 or 2 in block 24, grade, and if applicable, an additional SF-50 showing the highest grade or promotion potential held. Time in grade will be determined by reviewing your resume and required SF-50s. If your SF-50 showing highest permanent grade held has an effective date within the past year, your resume must clearly show that you held that grade for one year. Do not submit award SF-50s. : Veterans eligible under VRA (GS-11 & below only), VEOA, 30% or more Disabled, or Disabled Veterans Enrolled in a VA Training Program must submit the most recent Documentation of Service and Separation under Honorable Conditions (e.g. ) as listed on the . If you are a Parent or Spouse of a Disabled or Deceased Veteran, you must submit all documentation as listed on the . You may request a copy of the VA letter from . If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active-duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. : If you are applying under LMWFA, you must submit ALL Appointment AND Termination SF-50s for EACH appointment verifying the Position Occupied code 1-Competitive Service (block 34); AND Documentation of satisfactory performance for each period of temporary employment claimed, such as, performance evaluations, memorandum of record, whereas the supervisor(s) documented an acceptable performance level for a specified rating/employment period. eligiblesMUST submit proof of eligibility including a copy of the agency notice, most recent performance rating, and most recent SF-50 showing your position, grade level, and duty location.

For more information visit:

. Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Do not submit photographs with your application package. Do not upload Adobe portfolio documents.

Benefits

  • Dental Insurance

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$42,369 / year median in North Carolina

+2% projected growth

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