Job Title:

Workplace Services Coordinator Location:

Charlotte, NC, 28277

Duration:

4-month assignment (Potential to extension or conversion depends on performance)

Shift/Hours:

40hours/week, Mon- Friday, 8 am - 5 pm

Work Model:

Onsite 5 days a week

Position Summary:

The Workplace Services Coordinator is responsible for creating a seamless and welcoming office experience for colleagues, visitors, and guests. This role serves as the primary point of contact for day-to-day workplace operations, ensuring the office environment is fully functional, organized, and ready to support business activities.

Scope of Project:

day to day support

Key Responsibilities:

Assist colleagues with workspace and desk seating upon arrival to the office. Serve as a primary contact for workplace support, including mail distribution, locker management, and visitor services. Coordinate and support guest arrivals, ensuring a professional and welcoming experience. Conduct routine inspections of meeting rooms, furniture, technology, and collaboration spaces to ensure operational readiness. Verify conference rooms are properly equipped with functioning technology, whiteboards, and required supplies before meetings and events. Submit, track, and manage facilities, premises, and technology service requests through appropriate ticketing systems. Coordinate resolution of workplace issues with Facilities, Technology Support, Security, and Property Management teams. Monitor office conditions and proactively identify opportunities to improve the colleague workplace experience. Support office moves, space planning activities, and seating arrangements as needed. Maintain workplace inventories, including office supplies, equipment, and common-area resources. Partner with business leaders and support teams to ensure workplace standards are consistently maintained.

Qualifications:

Strong customer service and communication skills. Ability to manage multiple priorities in a fast-paced office environment. Experience coordinating facilities, workplace operations, or office administration activities. Strong organizational skills with attention to detail. Comfortable working with facilities management and service ticket platforms. Proficiency with Microsoft Office applications.

Success Measures:

Positive colleague and visitor experience. Timely resolution of facilities and technology issues. Well-maintained meeting and collaboration spaces. Effective management of office operations, seating, mail, lockers, and workplace services. Proactive identification and resolution of workplace needs before they impact colleagues.

Must-Have Hard Skills:

Strong communication skills. Attention to detail. Problem solver. Ability to manage multiple priorities in a fast-paced office environment. Proficiency with Microsoft Office applications. Experience coordinating facilities, workplace operations, or office administration activities.

Education & Experience:

High school education.

Years of Overall Experience:

1 -2 years.

Preferred/Ideal Candidate Background:

strong communications skills, professional and quick learner, had to have worked in an office setting, Attention to detail, creative thinker/ problem solver. Professional demeaner, cool under pressure.