Academic Services Technician Rowan-Cabarrus Community College - 3.9 Concord, NC Job Details $34,324.18 - $39,472.48 a year 3 hours ago Qualifications Meeting minutes Office supply management Student supervision Visitor query response Staff supervision Confidential information handling Purchase orders Office activity coordination Email customer support Phone communication Spreadsheets Copy machines In-person customer service Meeting transcription Answering guest questions Mail distribution Mid-level Administrative experience High school diploma or GED Schedule management Contract drafting Fax machines Mail management Contracts Purchasing Mail processing Typing Clerical experience Inventory replenishment Faxing Full Job Description Classification Title Administrative Services Technician Min Salary $34,324.18 Max Salary $39,472.48 Salary Type Annual FLSA NE =

Non-Exempt Position Type:

Position Summary:

Reporting directly to the Director of Career and College Promise Programs (CCP), the Academic Services Technician provides administrative and operational support to the Academic Programs division. This position is responsible for coordinating daily office operations while performing a variety of administrative functions. The Academic Services Technician also provides support to our academic deans to ensure efficient departmental operations and understanding throughout our faculty, staff, students and community partners.

Required Education/Experience:

High School Diploma or equivalent (G.E.D.), and two (2) years of clerical, customer service, or office experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Preferred Education/Experience/Skills:

Minimum of two years' office management and secretarial experience and knowledge of

Colleague Other Knowledge, Skills and Abilities:

Department:

Early College -

Career College Promise Work Hours:

Varies. Located on

South Campus, Concord, NC Posting Date:

08/28/2026

Closing Date:

09/27/2026 Open Until Filled No Special Instructions to

Applicants:

Duties & Responsibilities Duty and Responsibility:

1. Initiates, processes, and reviews routine and/or specialized paperwork, forms, reports, data, and/or confidential information related to assigned area of responsibility, ensuring completeness and accuracy of information; Maintains related records. May record meeting minutes.

Duty and Responsibility:

2. Performs various clerical duties, utilizing standard office equipment, to include: distributing mail; making photocopies; sending faxes; and scheduling appointments and/or department activities.

Duty and Responsibility:

3. Responds to requests for information, in person, via e-mail, and over the phone; takes and transmits messages; answers routine questions and provides information; directs visitors to appropriate locations.

Duty and Responsibility:

4. Prepares and/or enters a variety of information into applicable documents, spreadsheets, documents, invoices, databases, logs, forms, and/or other related areas, utilizing established guidelines and procedures. Performs basic quantitative and qualitative reviews of data.

Duty and Responsibility:

5. Drafts and types a variety of business documents, including letters, memos, contracts, and/or other related documents.

Duty and Responsibility:

6. Monitors and maintains inventory which includes creating purchasing orders and monitoring expenses. Monitors and maintains inventory and supplies.

Duty and Responsibility:

7. May prioritize and assign work to student workers; monitor the performance of student workers; and train student workers on work methods and procedures.

Duty and Responsibility:

8. Performs other duties of a similar nature or level.