We are seeking a highly organized and professional Office Assistant to support front desk operations, family communication, billing coordination, and studio organization. Spanish-speaking candidates are strongly preferred.
Responsibilities:
Greet families and provide exceptional customer service Answer phones and respond to emails in a timely, professional manner Assist with student enrollment and account setup Support billing communication and follow-up Maintain studio cleanliness and organization Assist with event coordination and check-in processes Communicate clearly with staff and parents
Qualifications:
Bilingual (English/Spanish) preferred Strong organizational and communication skills Professional appearance and demeanor Comfortable using computer systems and parent portals Customer service experience preferred Ability to multitask in a fast-paced environment
Ideal Candidate:
Warm but structured Detail-oriented Proactive problem solver Aligns with our core pillars: