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Ferguson Associates

Order Processing Manager

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Job Description

Overview We are seeking a dynamic and detail-oriented Order Processing Manager to lead our order fulfillment operations and optimize supply chain efficiency. In this pivotal role, you will oversee the entire order processing cycle, ensuring timely and accurate delivery of products while maintaining high standards of customer service. Your expertise in warehouse distribution, procurement, and logistics management will drive process improvements and enhance overall operational performance. Duties include, but are not limited to: 1) Oversee Supervisor(s) and 3-5 team members' daily work. 2) Process transactions in WMS, Odoo, QBE and/or Sage including order entry & related docs generation 3) Manage EDI processing of orders and EDI/Portal ASN submission and invoicing 4) Follow up on order status to completion, through MsAccess order logging 5) Preparation of shipping documents, manifest, BOLs, FedEx/ UPS label, etc 6) Month end reporting/ balancing (must be available to work late on last business day of each month) 7) Assist in taking and reconciliation of annual Physical Inventory of products stored 8) Ensure Data Integrity (apply practical reasoning to ensure data is not corrupted) 9) Oversee Chargeback avoidance, review, containment, and recovery 10) Professionally communicate via email correspondence in English 11) Professionally answer phones, handle calls and take messages in English 12) Oversees maintenance of Business Files as appropriate 13) Assist/creates monthly billings to clients
QUALIFICATIONS
Required for the position: 1) Must be computer savvy with multiple programs (include programs & level of knowledge in response) a) Must be very comfortable with MS Excel b) Must be knowledgeable with Warehouse Management Systems c) Knowledge of Odoo, Quickbooks , D365 and/or Sage is a plus d) Knowledge of EDI required e) Database knowledge such as MsAccess is a plus 2) Must be knowledgeable of Department Store routing guides/process (Saks Global, Dillards, Nordstrom, etc.). including Routing Portals/TMS systems 3) Must be extremely detailed oriented and accurate 4) Must be able to communicate proficiently in English via email and by phone 5) Must be able to multitask and work as a Team Player and Leader 6) Prefer local candidates - resonantly close to Edison, NJ 7) Must be capable of passing background check, skills & typing testing
Pay:
$70,000.00 - $90,000.00 per year
Benefits:
Health insurance Paid time off Retirement plan
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Other Retirement and Savings