Overview The Inside Operations Assistant keeps assigned office work moving so the Owner and Inside Operations Manager can focus on higher-value decisions and business needs. Because daily priorities will change, this role must quickly understand the task assigned, complete it accurately and on time, and stay in constant communication about what should happen next. The role supports customer communication, scheduling, office administration, permits, licensing, insurance audits, records, and other office needs. If work is not completed reliably, responsibilities must be redistributed among other employees, interrupting the work they were already handling. Responsibilities Support office management duties such as supply ordering, calendar coordination, and appointment scheduling Provide exceptional customer service by responding to client inquiries via phone or email with professionalism and clarity Coordinate with team members on administrative projects, ensuring timely completion of tasks and effective time management Follow up with customers on estimates as assigned Send mass customer emails when assigned. Learn how to schedule, update, and confirm customer's appointments Support different office functions as priorities change. Maintain current company licensing information and renewal records. Complete job permit documentation and submit it to the correct town or municipality. Scan work orders and file them where the office can retrieve them quickly. Qualifications Prior office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy Excellent phone communication skills coupled with proper phone etiquette Demonstrated ability to handle confidential information responsibly and discreetly Strong typing skills, including data entry accuracy and proofreading capabilities Personal assistant or administrative experience is highly desirable for success in this role Join us as an Operations Manager Assistant and be part of a vibrant team dedicated to operational excellence! Your organizational talent and enthusiasm will help create a seamless office environment where efficiency thrives. This paid position offers valuable professional growth opportunities in a supportive setting committed to your success.

Job Type:

Full-time Pay:

$21.00 - $23.00 per hour Expected hours: 40.0 per week

Work Location:

In person